Fort Lauderdale, FL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 129 Reviews
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Quickly identified the problem and got to work. Had a spare part (off brand name) and installed. Toolset was a little light and was missing a few items but did a good job making up for it.Hi Eric, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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He was not courteous at all . He did not test the oven . He did not want to clean up . At the end he asked me to help him .Hi Mahin, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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I bought the best Kenmore refrigerator they had. $1850. Two years and three months later the compressor explodes. I was charged $494, even though the compressor was under warranty. My warranty expired three months. The technician told me there’s so much problems with these compressors that he keeps them in stock on his truck. I think I was way overcharged for the repairs on this refrigerator.I feel like I really ripped on this deal. I’ve been buying Sears appliances for the last 40 years. I think this will be the end of itThank you so much for taking the time to share your experience with us. We are so sorry to hear that this process did not go the way you were expecting. We sincerely appreciate and value your feedback. Thank you.
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I had a very simple problem with my 3 year old dishwasher. This problem was a simple matter of holding a button down for 5 seconds, I call the company and ask for a technician who could have told me how to fix it. I went through the manual before calling and no where was the problem addressed. I had to pay $89.to have a repairman come to my house.Hello Joanne, we apologize your manual did not provide better instructions on how to deactivate your dishwasher lock. We take all reviews as feedback on how we can improve our service and we thank you for your business.Thank you.
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Prompt, courteous and efficient technician
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I bought a service contract and I’m happy I did.Hi David, thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future
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It took three tries
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I was extremely pleased with the service I received.
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It took a month to get it done. Wrong part sent at first. Then 2 of the correct part showed up along with another incorrect part. No one local to speak with. Only staff in the Philippines was my contact. Very hard to understand when talking with them.
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Good courteous service.