Fort Lauderdale, FL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 139 Reviews
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Very professional and on time. Offered good feedback.
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Rollie was our technician and he was great. I would recommend him to anyone. However, the pricing was terrible. Our refrigerator is three years old and although the parts were covered under warranty the labor was $675.15. The other option was to sign up for a $49.95 monthly service plan that would knock $165.00 off the bill at the time of service and we would have the recurring service plan fee moving forward.Hi Tim,Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Did not repair still not workingHi Angelie,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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June 14th the repair man came, stated that my Kenmore needed an new Condenser fan, cost for the repair, $525.00. Returned that same afternoon, replaced the fan in 15 minutes, stated that the correct settings for the temperature should be -2 and 37. Until today even set at -2 and 33 the refrigerator does not cool below 40. I have called 9 times and have sent emails an have not heard a word from anyone, aside from being advised that their scheduling SW is down. Part: $109.00 Labor $381.75. That comes to almost $1,500.00 an hour!James, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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It took 3 days to get svcHI ED ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Diagnosed problem and quickly fixed itHi Pamela, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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ALWAYS FEEL CONFIDENT USING SEARS TECHS...RICHARD & MARK WERE BOTH FINE REPRESENTITIVES OF SEARS.......Thank you , for your 5-star rating! We thank you for your business and look forward to serving you again in the future.
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My service technician was great. However my refrigerator is not fixable due to Sears not having the part I needed anywhere in their system. But my technician was really sympathetic to my problem. He said I had one of the GREAT refrigerators (20 years old). Anyway, I had to order a new one from Sears.Hi Member, Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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The serviceman repaired the lawnmower based on our concerns and issuesThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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As expected - excellent!Hi Linda, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!