Coral Springs, FL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 208 Reviews
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I am satisfied!Thank you for sharing your great rating! We thank you for choosing Sears, and hope you recommend us to your friends and family.
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Service person who came to fix the refrigerator was very nice and repaired my problem quickly. My only issue is the communication with Sears over the phone. It appears to be someone in another country answering the phones. It almost sounds as if they are at home because the sound quality isn’t good. Then they place you on hold to accomplish simple tasks.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing SearsPartsDirect!
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Good serviceWe love 5-star ratings! Thanks for choosing Sears Parts Direct!
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Once he arrived the service was quick and efficient.Dear Donald, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Repair completed in one visit!!! 1000% improvement from previous experiences where it took months to complete.Dear Greg, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Not satisfied at allDear James, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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When we called Kenmore service we informed them that a plumber diagnosed the problem with the water heater and we needed a thermostat. We scheduled an appointment and were told that the technician would bring and install the part. He came without the part and we had to wait another week until the part arrived. Total 3 weeks without hot water. The technician was apologetic and we did not blame him, but customer service communication was very poor. The technician was great and very courteous.Risa, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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Within a few minutes determine the cause and fixed and cleaned up within 20 minutesDear Rosemarie, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Very smart guyThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family
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The gentleman came in and fixed my microwave. He was great.Dear Fran, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!