Clearwater, FL repair reviews

I'm glad I called. It was a bit more expensive than I thought it would be but it was better than buying a new one. The repairman phone needed charging so I loaned him my charger. Not a problem. Then I had to wash my own refrigerator part. (The back wall of the freezer). It was cumbersome. I have a very bad back. I can't even stand up straight. It was painful but I got it done. He didn't even offer to help me unload my frozen food.

Only wished the first visit oct 3 the person would have found the real problem

Our compressor went out on our 6 year old LG refrigerator. Luckily Sears service tech came the next day and had one on his truck. Ten year warranty was a plus.

I used Sears 2 weeks ago to check a dishwasher. When I received a quote on the phone, I was told that the $89 diagnostic fee would then go toward the repair of the dishwasher. I confirmed this fact twice. When the technician looked at my dishwasher, he angrily told me that the diagnostic fee would NOT go toward any repair. He was combative as soon as I asked, yelling at me even though I had just asked the question calmly. Additionally, the technician showed up 1.5 hours after the four hour window I was quoted (and changed my day for). When I called Sears to see if anyone was actually coming, I was told that, "no, they don't notify customers when a technician will be late because that would take time." The technician said he could not fix the appliance, and I was out $89 and 6 hours of my day. I was extremely unimpressed by the customer service and work that I received and will never be using Sears home services again.

The washer was repaired.

Excellent job.

The phone calls to Sears with amount of time on hold is unacceptable by any standards.

The repairman Rick was great.did an excellent job. Washer is working better but spin still goes on forever. Im on my 5th.not repairmams fault just bad design.

Knowledgeable and provided quick and efficient service. Problem solved with one call.

Very good service and very knowledgeable.