Clearwater, FL repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 374 Reviews
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This is the third compressor that we've had to replace in this 2017 refrigerator. Last time we paid about $300 to have it replaced. That was less than 2 years ago. Since the compressor is under warranty they told us this time they would only charge us for labor. But guess what, this time the labor was over $500, to install the same exact compressor that went bad last time. So it's not really free warranty, they just sneak the price of the compressor into the labor fee. What a ripoff. And on top of that, it only has a 90-day warranty, so I'm sure we will have to replace another compressor within the next two years because they don't even use a quality compressor, they use the same faulty LG compressor that is known to go bad.
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Previous owner used this service ... so I did as well. Very friendly and knowledgable repair person.Dear Ron, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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I was very satisfied with Sear's service.Dear Shirley, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family. Thank you, Bob K Sears Member Services
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The Teck found the real problem the part order was not needed. It was first diagnostic a bad motor control board. This teck Ben found some electrical plugs that came loose.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
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He took pictures and said that he was going to talk to his manager. He was very nice and said they would get back to me. As of yet no answer.Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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We were happy with the service provided by SearsWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears Parts Direct for your part needs!
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I am frustrated, angry, and not happy with Sears home services! Your technician's are nice enough, but I highly question thier knowledge and ability to do their jobs. First technician arrived and said such was the problem for my fridge so it needed Part A. Part arrived weeks later and second technician came. Second technician states that the first technician ordered the wrong part so now I'm having to wait again for another part. I checked the order of my status a couple of times and since it has now been a month, I checked the status of my order once again and it's now saying that it's been canceled. CANCELLED?! Why is it cancelled and why wasn't I notified?! Sooo infuriating!!!We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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He came 2 days in row.Had to grab a part in Tampa..We love 5-star ratings! Thanks for choosing Sears Parts Direct!
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Great job and I appreciated the prompt serviceWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Technician was great! He replaced the necessary parts and has my refrigerator running great!Dear Trish,Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!