Wilmington, DE repair reviews

II they canceled my first appointment with no explanation and then set it up for the following Tuesday but was supposed to put in the comments not to show up till 4 pm he showed up at 11:30 am

Three weeks too long waiting for parts. Too many trips to laundromat. Final determination should have been made sooner.

They came on time, quickly diagnosed the problem and fixed it!

They came on time, quickly diagnosed the problem and fixed it!!

He came and did what he was supposed to do!

My Sears repair technicians have always been courteous, timely and clean. I use Sears Service because inviting Sears into my home feels like inviting a trusted "friend" into my home, rather than inviting a stranger into my home.

The tech came on time and was very professional and knowledgeable. Unfortunately, the less than 2 year old Kenmore fridge had developed a Freon leak and compressor issues and could not be repaired at a reasonable cost. He explained what was wrong and the costs associated with repair in a clear and informative way. It's not his fault that Sears products no longer live up to their former reputation.

Professional service, as always. Robert knew exactly what the problem was, explained everything and repaired it quickly. Also, and in my opinion very important, he has an extremely pleasant attitude. All this as well as his competence makes it easy to trust him and Sears. Thank you.

The service was very good, however both visits were later than projected.

6 weeks without oven..would not recommend Sears products and their service system.