Meriden, CT repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 125 Reviews
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It was a very big job. We were without our frig working for 2 weeks, waiting for parts to arrive. The job was done well, and we're delighted to have our frig working again. I've always liked Kenmore appliances, and I will continue to look at Kenmore before I buy. Part of the reason is service!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Service did not occur when promised. Original appointment was cancelled without informing me. I spoke to an agent via chat and was assured I would receive reduction in the service price due to the major inconvenience. Nothing in that regard has been forthcoming. Please contact me immediately via email below.Hi Sielaff, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I told them they were fixing a party that had just been replaced. Their fix did not solve the problem. I told them and am waiting for a call back to fix it.Hi Izzi, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Used them this weekRakesh, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Repair quickly accomplishedHi Barbara, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Don was amazing. Explained the problem to me so that I would understand, researched the correct part. And called to tell me what his schedule was and what time I could expect him.Hello Glenn, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I have always used Sears to service my Craftsman tractor.Excellent techs.Not happy that the diagnostic fee is no longer being subtracted from the total bill.I understand that change is always coming.I feel I need to change my service company.Also I feel that a service window of 8:00 to 5;00 is not fair to ask.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I Would use them again. Desmond was very professional and completed the repair in a short time.Hi Charles, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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They came on time and I was please about his friendlinessHello Simone, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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I have not used appliance since visitThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!