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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
The technician, Daniel, is very competent. One visit to diagnose and a follow-on visit to complete the repair and put the dishwasher back in its place under the sink.
MICHAEL H,
OLIVEHURST, CA
October 17, 2019
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My washer has not been fixed
Overall rating
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Washer has not been fixed received damaged parts and still don’t have the new one’s
LEILA O,
LINCOLN, CA
September 16, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
The part that was needed to fix my dryer was not on the truck so he went and tracked one down so that I was able to have it fixed the same day.
AMY A,
YUBA CITY, CA
September 07, 2019
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Service was timely but done most satisfactorily.
Overall rating
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Could not believe the ice maker had to be replaced in just 5 yrs. since I bought the refrigerator.
ROSE M,
LINCOLN, CA
September 07, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
He was extremely thorough with work!
CLIFF M,
SMARTSVILLE, CA
August 31, 2019
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Serviceman was right on time, introduced himself , check to verify that replacement parts were correct & or proceeded complete the work.
Overall rating
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Sam & Tim were very proficient, tidy in the work area.
LEONARD B,
COLUSA, CA
August 29, 2019
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I will probably never buy another Sears product.
Overall rating
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
It took almost a month to repair my 4 +/- year old, $2,500 refrigerator. This was after the 2 replacements of a washer (with dryer) purchased at the same time. A month without a refrigerator is ridiculous. Repair expertise is based on the length of time/availability to receive outside service, not the specific technician sent to my home.
JOANNE K,
PENN VALLEY, CA
August 14, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
The technician was awesome!! Quick diagnosis Then returned after part arrived and did a fast quick repair! Clean courteous Awesome
MJM11,
MARYSVILLE, CA
August 06, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
very professional
DEBRA SDebbie,
MARYSVILLE, CA
July 11, 2019
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Care & Clean Up
Repair Expertise
Communication
On-Time Arrival
Courteous
Quickly found the problem and fixed it.
CHARLYCE N,
LINCOLN, CA
July 11, 2019