West Covina, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 197 Reviews
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Frank serviced my washer on March 28. He was punctual and completed the task. I am so happy to have the washer fully functioning.
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Service was fast snd efficient and I was very please
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Everything went very well, the most surprising thing was that I was able to schedule same day service on the day I called. The tech called an hour before arrival, he showed up and was able to diagnose the problem within a few minutes. Luckily he had the parts needed to repair the unit, and about 45-minutes after his arrival, he had the repair completed & the unit back together. He explained the service contract available & we took advantage of that discount. I could not have been happier with the service provided.
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I am happy with Sears service Technician, did a good job.
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Service made a difference
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No one can help, just get transferred from call to call, 6 times. I paid the $99 dollarsHi Joseph, thank you for taking the time to leave us your rating! We sincerely apologize you were not contacted. A member from our care team will reach out to you via email to assist. We appreciate your business and look forward to assisting you in the future
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My freezer never work I have an otters appointmentHello Maria, we appreciate you taking the time to send us your feedback regarding your recent service. We apologize that your freezer is still not working as expected. A member of our care team will contact you via email to assist you. Thank you.
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Two different repairmen were here but washing machine is still not spinning properly. Clothes are still wet when removed to the dryer. Will call again tomorrow to have service man return.Hi Carol, thank you for taking the time to send us your feedback. We sincerely apologize for your repair experience. A member of our care team will contact you via email to assist you
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On the second attempt to fix the problem I was having with my freezer, an amazing young man came out, diagnosed the problem then order the part. A few days later came and installed it without issue. He was very knowledgeable, polite and worked quickly and cleanly. He didn’t work for Sears, he was contracted to them. Excellent!
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Service fee and approximate charges explained prior to tech servicing my dryer. Tech was nice, friendly, and explained what needed to be done. Dryer was fixed to my complete satisfaction.