West Covina, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 190 Reviews
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Two different repairmen were here but washing machine is still not spinning properly. Clothes are still wet when removed to the dryer. Will call again tomorrow to have service man return.Hi Carol, thank you for taking the time to send us your feedback. We sincerely apologize for your repair experience. A member of our care team will contact you via email to assist you
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On the second attempt to fix the problem I was having with my freezer, an amazing young man came out, diagnosed the problem then order the part. A few days later came and installed it without issue. He was very knowledgeable, polite and worked quickly and cleanly. He didn’t work for Sears, he was contracted to them. Excellent!
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Service fee and approximate charges explained prior to tech servicing my dryer. Tech was nice, friendly, and explained what needed to be done. Dryer was fixed to my complete satisfaction.
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Great follow up
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Happy with the service and Very profesional Techs
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Got the job done with a smile
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It took over a month for the part to come in. Better communication is needed between repair office and customer.
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I was satisfied with the repairman's knowledge of the product.
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Sears came to see why the dryer was no longer drying clothes
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