West Covina, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 252 Reviews
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I rated the service beforeWe love 5-star ratings! Thanks for choosing Sears Parts Direct!
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Repair guy came, said he fixed ice issue. It’s still not working. Water Selenide probably isn’t working. Use to hear water when filling, now don’t hear anything.Johnny, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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I called for service on my refrigerator. He came sooner, gave us excellent service. He was very helpful and polite. Cleaned up after himself including my dirt. We were still able to get to our dentist appointments.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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My washer, throwing hot water only, charged me $247 dollars just to switch hot and cold water lineDear Cynthia, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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The tech went above & beyond for me. He didn't have the part i needed to fix my water heater but he put in 1 from another client as he went to get the burner from another Sears tech. He came back same day & put in the new part.Dear Alison, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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He knew what the problem was with my range and had the part on his truck and replaced it.Dear Ernestine, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The dryer is doing it’s job.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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The phone call I made to set up a service call cost too much for a service technician to show up to only tell me that any parts for my oven were obsolete. I could've been told that on the phone for no fee at all. Considering that I bought ALL of my appliances there, this courtesy couuld have been extended to me.Lynda, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at homeservicereviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
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The technicians are wonderful but my product keeps breaking downThank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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the person that came to repair microwave was great!! Sears service was awful, took 3 months to get parts and get someone to come out and repair. I will Never recommend sears.HI Daniel,thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team