Ventura, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 162 Reviews
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The only issue was arrival time, person explain was held up longer at different site.Hello, we do apologize that the tech was late due to their prior job. We sincerely appreciate and value your feedback. Thank you.
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Provided good service!!
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Happy with service and technician
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Happy with service and technician
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I have been waiting over a month for a dryer part on backorder. I had a service protection agreement, so I ordered a new dryer as the backordered part cannot be located. I must wait another 7-10 business days for processing. SEARS was my go - to company, especially for appliances. This service breaks my heart.Hi Susan, thank you for taking the time to send your review. We are sorry you have a part on backorder. A member of our care team will contact you via email to assist you.
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The tech completed his work in a professional manner and the refrigerator is working again. Unfortunately, we had to wait 7 weeks before it was fixed. We waited 1 week before the first tech checked our refrigerator and was unable to fix, then we waited 2 more weeks for the 2nd tech to check it out and did not fix, then we waited 4 more weeks before the 3rd tech fixed the problem. After each visit we had to go back to the 'end-of-the-line' to get our next appointment. Very disappointed with this.
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The service was fine. Service was no show on the appointment day...It was rescheduled to one day later..
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handle was fixable, didn't need any parts, found solution!
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The technician was very helpful and very professional.
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I used them a week ago to clean my dryer, I'm happy, but not with my washer, there was a not a good communication with there co-workers, I had to wait to get fixed my washer around a month, for this situation I not to happy, finally they came back and my washer is working.