Ventura, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 176 Reviews
-
Technician was great! Communication with the office was terrible. My 1st appointment was canceled for no reason they advised via email I had to reschedule, very time consuming to schedule another appointment. Need to improve on costumer service n communication.Hello Maria, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
-
I was able to schedule a visit quickly and the repair person arrived in a timely manner. Good work by polite employee who was helpful & trustworthy.Hello Roberta, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
-
My regular maintenance visit. Very helpful and knowledgeable repair manThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
-
The washer is leaking after a week since they came out to replace the hose which I paid for!Hi Arnold, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
-
I used a week go and it was to expensiveHello Juan, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
-
The service was very good and Paul did everything from wearing gloves, face covering and social distancing. He explained what was wrong with the dishwasher and installed the part. With a swipe of a credit card he was finished and left the area clean.The service was very good and Paul did everything from wearing gloves, face covering and social distancing. He explained what was wrong with the dishwasher and installed the part. With a swipe of a credit card he was finished and left the area clean.
-
On hold for hours!On hold for hours!
-
Serviceman is very knowledgeable and willing to help customer understand his search for the leak problem. Trial run of the washer showed problem solved. Full load wash by customer later also OK.Hi Howard, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
-
He showed up on time and did the job!
-
Thank you.