Torrance, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 306 Reviews
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Repaired my freezer. Did a great job and very fast. Labor was pricy for amount of time needed for repair.Hello Brian, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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They did a poor cleaning in no timeHI SCOTT ,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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This annual warranty service gives me peace of mind all year that my appliances will perform to expectationHi Scott, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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I was able to call on a Saturday and got an appointment a few days later. The Technician was courteous and diagnosed the problem quickly. A part was replaced and all is well now. Thank you!Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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The technicians were fast and thoroughHI IRMA ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Just called for annual check up on washer - dryerHello Jennifer, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears! As per our records we see that the item is covered under Protection Plan valid till 05/24/2022.
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Great customer serviceHi kirk, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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F last time my washEr was se4vlce after l bothed.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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First time service was goodHI ROSE ,Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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After 2 service appointments, my Kenmore frig is still not fixed. The third appointment is today 7/31/20. My family has been without refrigeration for 22 days. Sears does not prioritize refrigerators for service; 22 days without a dishwasher or clothes dryer would be annoying but tolerable. We have thrown out much more food than the $300 claim I am entitled to submit. Calling for service is very frustrating; expect to be "on hold" for an hour or more.HI FLOYD,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.