Torrance, CA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.2 out of 5 stars

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  1. Fantastic service

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    It took 3 trips to fix the problem but they kept coming until it was right. I appreciated the effort and time.
    TORRANCE, CA
    March 30, 2020
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  2. Wow!

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    Very happy with service. Waiting on ice drawer.
    TORRANCE, CA
    March 30, 2020
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  3. great

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    Technician was on time, informative, courteous and professional.
    HAWTHORNE, CA
    March 08, 2020
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  4. Excellent Service!

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    Service was fantastic! Technician was on time and got the work done!
    PLS VRDS EST, CA
    February 24, 2020
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  5. Excellent

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    The Sears team showed up on time, was courteous, and did the job correctly. Thank you!
    RLLNG HLS EST, CA
    February 04, 2020
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    Hi Kenneth, thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future
    SHS social care. on March 03, 2020
  6. Great service

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    David does his With pride
    TORRANCE, CA
    January 12, 2020
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  7. Great job!

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    The service employee diagnosed the problem with our dryer, and repaired it that same day. The charge was reasonable.
    TORRANCE, CA
    January 10, 2020
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  8. Excellent service.

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    The technician excelled in all aspects of the repair job. Thank you!
    EL SEGUNDO, CA
    January 09, 2020
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  9. Difficulty scheduling service

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    Dryer stopped working on Christmas Day. I had a house full of guests with dirty laundry, so I tried to call for service, but no one answered the phone. I figured they were closed due to the holiday, so I went online to try to schedule service as soon as possible. The online link would not let me schedule an appointment and just gave me a message to call for service. That’s frustrating! A chat box finally popped up, so I was able to communicate with someone- Thank you! I have a protection plan, so I just wanted to get a technician out to fix it, but the person on the chat wanted me to try to fix the dryer myself first. Had to end the the chat ( dryer is not near my computer) and go through the instructions given. Guess what? It didn’t work, so now I had to go back online and go through the whole process again. A different person was on the chat now, and they wanted me to try something else to fix it. I finally said that I just want to schedule service, and they responded that they “weren’t denying service.“ So, an hour after my initial contact, I was able to finally get it scheduled. But, not available for another week-ugh! Technician was on time though, and was able to repair the dryer -Yeah! It was a belt which I never would have been able to fix myself.
    PLS VRDS EST, CA
    January 03, 2020
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  10. Great service!

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    Polite...friendly....great clean-up..
    RCH PALOS VRD, CA
    December 20, 2019
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