Torrance, CA repair reviews

It took 3 trips to fix the problem but they kept coming until it was right. I appreciated the effort and time.

Very happy with service. Waiting on ice drawer.

Technician was on time, informative, courteous and professional.

Service was fantastic! Technician was on time and got the work done!

The Sears team showed up on time, was courteous, and did the job correctly. Thank you!

David does his With pride

The service employee diagnosed the problem with our dryer, and repaired it that same day. The charge was reasonable.

The technician excelled in all aspects of the repair job. Thank you!

Dryer stopped working on Christmas Day. I had a house full of guests with dirty laundry, so I tried to call for service, but no one answered the phone. I figured they were closed due to the holiday, so I went online to try to schedule service as soon as possible. The online link would not let me schedule an appointment and just gave me a message to call for service. That’s frustrating! A chat box finally popped up, so I was able to communicate with someone- Thank you! I have a protection plan, so I just wanted to get a technician out to fix it, but the person on the chat wanted me to try to fix the dryer myself first. Had to end the the chat ( dryer is not near my computer) and go through the instructions given. Guess what? It didn’t work, so now I had to go back online and go through the whole process again. A different person was on the chat now, and they wanted me to try something else to fix it. I finally said that I just want to schedule service, and they responded that they “weren’t denying service.“ So, an hour after my initial contact, I was able to finally get it scheduled. But, not available for another week-ugh! Technician was on time though, and was able to repair the dryer -Yeah! It was a belt which I never would have been able to fix myself.

Polite...friendly....great clean-up..