Santa Cruz, CA repair reviews

The first technician didn't check all components of the malfunctioning dryer. The second one only recommended a new one but I also got billed twice for the service, even when the second service was within warranty period of 90 days. Now, good luck trying to contact Sears to clarify that! Note to self - never use Sears Service any more!!!

Julio did a great job. After he found the problem he explained everything to us and what we can do in the future to prevent this from reoccurring. He also explained in detail what we can do to maintain the longevity of our washer and dryer.

The water filter is hard to put in and twice as hard to get out......you have the feeling something is going to break.

Technician was knowledgeable and communicative. I was happy With the service.

Very nice repairman who replaced the broken belt on our dryer.

I can use my oven! It so good!

Great Service

WE had problems with dispatch, but the repairman, who arrived within a week of the refrigerator failure was totally competent, and the Kenmore Elite refrigerator is performing perfectly, and is actually quieter with the new compressor than it had been since bought in 2015.

Annual service

On time, thorough, friendly, effective. Couldn’t be happier.