Roseville, CA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.4 out of 5 stars

1–10 of 50 Reviews
  1. Over all experience was very professional.

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    The technician was on time and very prepared to service our refrigerator.
    ROSEVILLE, CA
    December 30, 2022
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    Sears Home Services on January 06, 2023
  2. Great service

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    John was knowledgable and skilled. I would recommend him for servicing your washer. Sad that my Kenmore (LG). Sprung a leak in valve controlling water to washer and bleach inlet just after 2 years. Had expected LG to be reliable.
    NEVADA CITY, CA
    December 21, 2022
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    We love 5-star ratings! Thanks for choosing Sears PartsDirect!
    Sears Home Services on December 23, 2022
  3. Good service

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    Dx problem and fix it. It did take a couple weeks these days. Thanks John.
    NEVADA CITY, CA
    November 28, 2022
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    Sears Home Service on December 06, 2022
  4. Great Service

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    I needed my washer and dryer tuned up. My technician was very honest and the service was done in a timely manner
    ROCKLIN, CA
    November 08, 2022
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    Dear Mark, Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    Sears Home Service on November 24, 2022
  5. Great service!

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    It was refreshing having someone who understood what was going on and gave me the help I needed
    NEWCASTLE, CA
    September 25, 2022
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    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    Sears Home Services on September 29, 2022
  6. Kenmore Fridge Repair

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    The technician what was wrong within a few minutes and worked hard to get us the best pricing for our parts/repair. The technician did the repairs in really good time and then gave great instructions on what to do after the repair.
    ROSEVILLE, CA
    September 24, 2022
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    We are so glad to hear that your technician was excellent during your service experience. We greatly appreciate your feedback. Thank you for choosing Sears PartsDirect!
    Sears Home Services on September 28, 2022
  7. Fantastic service by great service technician

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    I cannot say enough about Logan Anderson's service inspection of my gas range. He is the best technician I have ever had for large appliances. I want to write a recommendation commending him for his excellent performance and he needs to be promoted to the Lead Management Technician with the salary raise that goes with the promotion.
    ROSEVILLE, CA
    September 11, 2022
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    Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    Sears Home Service on September 15, 2022
  8. Long delay in getting part and big hassle!

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    Started in June requesting warranty appointment for dryer. July 11th tech came out and started to install new propane assembly but realized he needed one more part that was not shipped. So he ordered part. I kept checking back and Sears online showed shipping label created but part not shipped. Had to Chat online twice with Sears, and then finally called Sears Warranty to escalate the ordering of the part in August! August 3rd tech came back and installed all new parts so dryer seems to no longer leak propane. Tech refused to take old parts and box/trash as he was leaving. We have limited trash space in bin out here in the country so was not happy about this. We are happy the dryer appears to be finally repaired after nearly two months.
    COLFAX, CA
    August 06, 2022
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    Dear Pam, we are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at Homeservicereviews@transformco.com with your name, address, and phone number associated with your account. Thank you.
    Sears Home Services on September 14, 2022
  9. Great service

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    I was very happy with the level of support I received!
    ROCKLIN, CA
    July 10, 2022
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
    Sears Home Services on July 11, 2022
  10. Service good

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    We were satisfied with the service
    ROSEVILLE, CA
    July 10, 2022
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    We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    Sears Home Services on July 15, 2022