Palmdale, CA repair reviews

All Reviews are from verified customers of Sears Home Services.
3.9 out of 5 stars

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  1. Horrible customer service

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    It took 3 months 1/2 for them to fixed my refrigerator
    PALMDALE, CA
    October 11, 2019
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  2. Good service but I now have a small dent

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    I was happy with the fact that my compressor was covered under warranty. I had to live out of an ice chest for 10 days which is not fun. When the technician came, he said that I was supposed to have the fridge already pulled out so he seemed annoyed. Two days afterward while cleaning the doors of the fridge, I notice that I now have a small dent on the right side door. It is only visible from one side, but I am not pleased. Glad to have the fridge working again.
    LANCASTER, CA
    September 25, 2019
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  3. Great service

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    Glad to hear about Kenmore's limited warranty.
    LANCASTER, CA
    September 23, 2019
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  4. Horrible visit

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    Didn’t even look at the refrigerator, said it’s a bad model and there is nothing that can be done
    LANCASTER, CA
    August 22, 2019
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  5. Bad service

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    It’s has been three weeks.same problem not fixed 3 Appoitments I am going for the 4 appt
    PALMDALE, CA
    August 20, 2019
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  6. Good service

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    You should have repair parts readily available when a customer calls. I lost $200 worth of frozen food because it took over a month to get my repairs done. I don't blame the tech guys, they do what then can.
    PALMDALE, CA
    August 11, 2019
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  7. Good service.

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    Happy with service.
    LANCASTER, CA
    August 08, 2019
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  8. My dryer is making more noise than before

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    Called service center I was told I had to do a new service call.
    LITTLEROCK, CA
    July 30, 2019
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  9. Sent a Proffesional tech to fix my ice maker.

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    The first one that came out to fix my refrigerator was no tech. He pushed a few things that had the ice maker work and was gone , but it did not fix the problem. Then Richard the second tech. You sent me was a Proffesional , that diagnosed the problem ordered the right parts and it is now working fine after Richard installed the needed parts .Thank You Sears .
    LANCASTER, CA
    July 21, 2019
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  10. Easy Appointment

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    Super easy to get a annual maintenance service appointment
    PALMDALE, CA
    June 27, 2019
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