Palmdale, CA repair reviews

It took 3 months 1/2 for them to fixed my refrigerator

I was happy with the fact that my compressor was covered under warranty. I had to live out of an ice chest for 10 days which is not fun. When the technician came, he said that I was supposed to have the fridge already pulled out so he seemed annoyed. Two days afterward while cleaning the doors of the fridge, I notice that I now have a small dent on the right side door. It is only visible from one side, but I am not pleased. Glad to have the fridge working again.

Glad to hear about Kenmore's limited warranty.

Didn’t even look at the refrigerator, said it’s a bad model and there is nothing that can be done

It’s has been three weeks.same problem not fixed 3 Appoitments I am going for the 4 appt

You should have repair parts readily available when a customer calls. I lost $200 worth of frozen food because it took over a month to get my repairs done. I don't blame the tech guys, they do what then can.

Happy with service.

Called service center I was told I had to do a new service call.

The first one that came out to fix my refrigerator was no tech. He pushed a few things that had the ice maker work and was gone , but it did not fix the problem. Then Richard the second tech. You sent me was a Proffesional , that diagnosed the problem ordered the right parts and it is now working fine after Richard installed the needed parts .Thank You Sears .

Super easy to get a annual maintenance service appointment