El Cajon, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 273 Reviews
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When needed, this was first time, definitely will use them.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Very helpfulDear Gary, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Kenny was very helpful and told me about the cleaning out the dryer lint, I had no idea about thatHi Shaun, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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We think the tech did a good job but left without talking to us when he was done. There was another tech here @ the same time fixing our washer & told him all was good with the dryer. We still would have liked to talk to the dryer technician.HI KATHERINE ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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The service tech did a. Great job repairing our washer. But when I ran the first load after her repaired the machine my clothes came out with dirt all over them. The technician apologized & said he had forgot to clean out the drum. Ran it again & all was good.Dear Katherine,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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There is no communication between the Tech and customer care. I was told by the tech the part was available so we scheduled the repair service a week later. The day came and the tech never showed or called, when I called the customer care line, they told me the part was on back order and I need to reschedule service. It was almost a month before the repair was complete, poor service and communication.Dear Johnathan, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Timely, efficient and professionalHi Phil, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Great service.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Service was for a yearly maintenance. I was pleased with this service.Hello Carol, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Called and reviewed same day service. Very professional straight forward no game serviceThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.