El Cajon, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 266 Reviews
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Great service.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Service was for a yearly maintenance. I was pleased with this service.Hello Carol, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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Called and reviewed same day service. Very professional straight forward no game serviceThank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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I had a service contract that I bought with the furnace. They would come out as often as I wanted. They would even come out just to clean the HEPA filter. On annual service, they would even check the coolant on the AC. This time they did a visual inspection of the furnace, even asked if there was a filter, and checked the coolant on the AC. Took him 10 minutes total. Didn't even bring in any tools, so there was nothing to clean up.Hi Lawrance, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Michael is always exceptional!Hello Billy, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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When technician called, I mentioned I needed to go out, so he came to do my repair before taking his lunch. I really appreciated it. I think his name was Rich. He did the work professionally, and quickly. Fridge door works perfectly now!Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
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Technician got my refrigerator working again! Thank you!Hello James, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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our refrigerator was not cooling well and our freezer was slow to freeze. They came out and after they "fixed it" neither worked at all.We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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We had a dishwasher that wouldn't drain. He reviewed the situation and quickly diagnosed the problem. He had it fixed before I realized he even started. He provided excellent preventative maintenance tips to avoid problems in the future. Would definitely use again.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Will continue to use this great service.HI JERRY ,We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!