El Cajon, CA repair reviews

My washer was repaired quickly. Technician was friendly and professional and got the job done quickly.

I was extremely happy with the technician that serviced my refrigerator. He was knowledgeable, personable, efficient, and aware of safety precautions while coming into my home during the pandemic! Couldn't have had a better experience!

Very happy the quickness of getting my machine done.

First technician spent a few hours trying to figure out why our Kenmore Elite fridge was not cooling. Finally he diagnosed a bad circuit board. Apparently this was just a guess because a second technician came out a week later after the new part arrived and installed it then left immediately without checking that the fridge was working. It wasn’t. A third technician visited today, (all our food had now been thrown away after more than two weeks with a fridge at 60 degrees), and he says all the working parts need to be replaced. He says to expect several packages to arrive over the next few days and after another week another technician will come to install the new parts and hopefully it will work. And by the way, he said, expect this to happen every three to five years. Next time I will not buy Kenmore.

He was courteous and prpmpt.

PROBLEM WITH PARTS--BEING REPLACED

Excellent- on time - great

Although the washer will need to be replaced in the future the dryer is fixed and going strong

They were here twice in one week for different appliances and fixed them both.

The Service Technician was very nice but I don't think he had ever done preventive maintenance on a Geospring Hybrid water heater. I say this because he did not know that there was a filter that should have been cleaned or changed. I pointed this out but I let it go, as he was not prepared to change and/or clean it.