Clovis, CA repair reviews

Repair was done timely. The service man was very helpful and knowledgeable.

He was very knowledgeable and went the extra mile in explaining what he was doing and things we could do to make our appliance last a long time. Great service

Great job d9ne by tech¿

The experience was a typical good experience with Sears Service. Thank You!

Would absolutely use this service again should the need arise.

Technician was able to find problem and fix it. Very personable.

Technician knew exactly where to look and what to look for.

Let me start off by saying that the technicians who came out and did the work were courteous nice and did a good job, however all of that was nullified by the horrible customer service. After the initial visit it was established that our compressor was out on our three year old refrigerator. A second appointment was made for a week latter. We waited all day with several different customer service reps saying that they were coming and we were next until 4:00pm when they said they were not coming. A new appointment was made and we still had to call twice to get them to come after the appointment window was up. The guys doing the work did what they were supposed to do but the dispatch and customer service suck. We will not use them again and will not buy appliances from sears anymore.

My technician was running behind and I didn’t get notified that my appointment would be pushed back, I had to call. My appointment was scheduled for 10-2 and the tech didn’t show up until 3:30. Totally unacceptable. I rearrange my schedule to make sure I’m home during this 4 hour window and I don’t even get the courtesy of a phone call when my appointment won’t be on time. This isn’t the first time having this issue either.

Ron has kept our 2 tractors going for over 20 years. He does great work.