City of Industry, CA repair reviews

All Reviews are from verified customers of Sears Home Services.
3.9 out of 5 stars

1–10 of 50 Reviews
  1. Experienced repairman

    Overall rating

    see details
    My washing machine works great. The
    LA PUENTE, CA
    February 09, 2023
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for your 5-star rating! We thank you for your business and look forward to serving you again in the future. Thank you for choosing Sears PartsDirect!
    Sears Home Services on February 09, 2023
  2. Got the job done.

    Overall rating

    see details
    Happy with work done. Fast and efficient.
    LA PUENTE, CA
    November 26, 2022
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
    Sears Home Service on December 02, 2022
  3. Great customer service

    Overall rating

    see details
    I used them a month ago and they were great
    LA PUENTE, CA
    November 25, 2022
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    Sears Home Service on December 02, 2022
  4. Great service

    Overall rating

    see details
    Excellent service
    WEST COVINA, CA
    October 06, 2022
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Dear Richard, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
    Sears Home Services on October 07, 2022
  5. He answered all my questions.

    Overall rating

    see details
    The dryer was not so dirty, I have to wait it cleaned again in 5 yrs. Thank you.
    WEST COVINA, CA
    October 01, 2022
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Dear Edina, We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
    Sears Home Service on October 07, 2022
  6. Great service

    Overall rating

    see details
    The Tech was friendly & explained how to use the cycles on the macine.
    WEST COVINA, CA
    September 24, 2022
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    We love 5-star ratings! Thanks for choosing Sears PartsDirect!
    Sears Home Services on September 28, 2022
  7. !!Great service & very knowledgeable!

    Overall rating

    see details
    It took two days to get service man here due to a previous Appt. that went overtime. But the serviceman called both on that day and on day he came to let us know time to expect him. Once here, he fixed the problem and was professional. We were very pleased!!
    WEST COVINA, CA
    May 02, 2022
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
    Sears Home Services on May 02, 2022
  8. Horrible

    Overall rating

    see details
    My refrigerator is still needing a service repair. The technician was rude and did not help me
    LA PUENTE, CA
    April 07, 2022
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you, CRYSTAL , for taking the time to leave us your rating. We are sorry to hear that you did not have a positive experience with Sears PartsDirect. If you would like us to look into your situation further for you, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a PartsDirect chat representative.
    Sears Home Services on April 08, 2022
  9. Expert service

    Overall rating

    see details
    Very pleased with quick and efficient service
    WALNUT, CA
    January 28, 2022
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Dear David, Thanks so much for your kind words! Your comments really cheer us up.  To help other customers like you, would you be willing to share more details about your experience, or even a photo? You can share with us at https://www.facebook.com/SearsHomeServices/. And thank you again!
    CS Offline on January 28, 2022
  10. Professional service

    Overall rating

    see details
    The technician was well prepared! I had received the wrong part in the mail, but he had the right part in his truck to accommodate me. Thank you!
    WALNUT, CA
    October 10, 2021
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
    Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
    CS OFFLINE on October 10, 2021