City of Industry, CA repair reviews

Sears sent a really nice but inexperienced tech. He called his tech support which took over 30 minutes. While he said it was working again when he left he was not correct. I ended up replacing the unit as I was not sure that Sears could do the repairs.

Sears services are great

Very nice and on time.

Giovanni called with his estimated time of arrival, arrived on time and explained what the problem was. He was able to resolve my problem and suggested what could be done in the future should the same problem arise.

Our service man was polite, quick and very efficient. Pleased with all he did and explained regarding our refrigerator. Also checked our dishwasher and both were done quite well. Appreciated his talent and knowledge.

They did not show up for the 1st appointment, never returned my calls. Came unannounced for the 2nd and 3rd appointments. Never called and did not order the parts i asked for.

Great work

excellemt work

It's been three days now, so far no leak and hopefully it will stay like that. Tech is good, he right away spotted the torn connector.

Horrible technition found easy way out so he wouldn’t have to repair machine