City of Industry, CA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars

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1–10 of 39 Reviews
  1. Simple

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    Had an appt. last week between 10:00 and 2:00, the guy never showed up. Waited around for nothing. Rescheduled; had another appt. between 10:00 and 2 00, waited around, the guy showed up at 2:25. He was nice and all, only took like 20 mins for the whole check up, but all that wasted time! I have things to do. Very frustrating.
    LA PUENTE, CA
    April 08, 2019
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  2. Service

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    Great service!
    LA PUENTE, CA
    April 01, 2019
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  3. Great SerVice

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    The techinician was very professional
    LA PUENTE, CA
    April 01, 2019
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  4. Great Service

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    Washer working great
    LA PUENTE, CA
    March 29, 2019
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  5. Overall rating

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    November 11, 2018
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  6. Overall rating

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    October 28, 2018
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  7. horrible service, unprofessional !

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    My refrigerator has not been working / fixed for over a month now. Dates for a tech to come and inspect it again keeps getting pushed back. Will be contacting Better Business Bureau regarding this matter. I should not have to wait this long because a tech could not fix the problem!
    LA PUENTE, CA
    August 27, 2018
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    Thank you for taking the time to let us know about this. We would love to take a look and see how we can help get things moving in the right direction. If you would please check your email for further information we can take a look. We appreciate your business and look forward to assisting you with this matter
    SHS Social on August 27, 2018
  8. Great job

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    Satisfied with the job but it takes a long time to get the appointment
    LA PUENTE, CA
    August 25, 2018
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  9. Service was great

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    Tech was on time and efficient. Explained the problem and advised on future maintenance.
    LA PUENTE, CA
    August 21, 2018
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  10. Overall rating

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    April 10, 2018
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    Hello Robert, Thank you for taking the time to submit a review. We look forward to working with you in the future. Thank you for choosing Sears! ^CS
    SHS Social Care on April 10, 2018