City of Industry, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 87 Reviews
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The technician was well prepared! I had received the wrong part in the mail, but he had the right part in his truck to accommodate me. Thank you!Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Not very happy having to wait all dayRICHARD C, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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I paid $??? to have applicances cleaned and maintained. For $??? it means the dryer, the back of the freezer and under the fridge was vaccumed. That was it. Was it noticed that the stove's 'power' burner isn't at full power and that it takes awhile to ignite? Was it noticed that hot water isn't coming out hot from the washer? Was it noticed that both the dryer and fridge gaskets were torn? I am assuming not because there isn't a report stating those items nor was I given a way to fix/replace them if I wanted to.Hi Kim,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I paid $??? to have applicances cleaned and maintained. For $??? it means the dryer, the back of the freezer and under the fridge was vaccumed. That was it. Was it noticed that the stove's 'power' burner isn't at full power and that it takes awhile to ignite? Was it noticed that hot water isn't coming out hot from the washer? Was it noticed that both the dryer and fridge gaskets were torn? I am assuming not because there isn't a report stating those items nor was I given a way to fix/replace them if I wanted to.Dear Kim, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at Homeservicereviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I paid $??? to have applicances cleaned and maintained. For $??? it means the dryer, the back of the freezer and under the fridge was vaccumed. That was it. Was it noticed that the stove's 'power' burner isn't at full power and that it takes awhile to ignite? Was it noticed that hot water isn't coming out hot from the washer? Was it noticed that both the dryer and fridge gaskets were torn? I am assuming not because there isn't a report stating those items nor was I given a way to fix/replace them if I wanted to.Hi Kim,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I paid $??? to have applicances cleaned and maintained. For $??? it means the dryer, the back of the freezer and under the fridge was vaccumed. That was it. Was it noticed that the stove's 'power' burner isn't at full power and that it takes awhile to ignite? Was it noticed that hot water isn't coming out hot from the washer? Was it noticed that both the dryer and fridge gaskets were torn? I am assuming not because there isn't a report stating those items nor was I given a way to fix/replace them if I wanted to.Hi Kim,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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I paid $??? to have applicances cleaned and maintained. For $??? it means the dryer, the back of the freezer and under the fridge was vaccumed. That was it. Was it noticed that the stove's 'power' burner isn't at full power and that it takes awhile to ignite? Was it noticed that hot water isn't coming out hot from the washer? Was it noticed that both the dryer and fridge gaskets were torn? I am assuming not because there isn't a report stating those items nor was I given a way to fix/replace them if I wanted to.Hi Kim,We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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It’s been over 1 month and 2 weeks without refrigerator. After rescheduling and waiting it took 3 weeks for them to come out fix it and only to last a day or so then refrigerator stop working now have to wait again for second part for another 2 weeks due to delay of shipment.Dear Alondra, We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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Third time I’ve had to call on Sears to repair my ice maker. Service tech was knowledgeable, friendly and thorough! Only complaint was it took 5 months to receive the repair parts!Thank you Kristin for your 5-star rating! We thank you for your business and look forward to serving you again in the future.
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Thank you, once again!!!!!!!!!!!!!!!!!!!!We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!