Brea, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 84 Reviews
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Old fridge purrs like a kitten now.
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I used sears service repair for my refrigerator. Very pleased with repair service.
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Problem solved quickly when extremely polite service technician "fixed" my problem by inserting the water filter in correctly! Best part was he was kind and said happens a lot. Great public relations because I am sure it really does not.
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I had appointment for ice maker in my refrigerator. Received follow up regarding service for my FREEZER and now for my OVEN! I did receive follow up regarding my ice maker and reported how great the service and technician was.Hi Jacquelyn, thank you for taking the time to send us your feedback. We appreciate your comments.
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Very knowledgeable and Advise was much appreciated.
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Came during the arranged time period, called to say he was on his way. Found the problem and fixed it!
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Still waiting on a receipt. Wasn’t told parts ordered would be delivered to my house. Had no clue to what was ordered or if/when it was complete. Completely blown off for scheduled service. NO NOTIFICATION! And worse....WAS NOT ALLOWED TO SPEAK WITH A SUPERVISOR THROUGH THE PHONE SERVICE!!!David, we are not pleased to see you are not having a positive repair experience. Please be on the lookout for an email, we want to assist you with getting this resolved.
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DETAILED SEVICES
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The dispenser unit that came to the home to be installed came used and was not installed due to poor condition. Computer board that was installed was re-manufactured. Not what I assumed I would be getting by paying for the extra warrantyHi Ken, we appreciate you taking the time to send us your feedback. We apologize for your disappointment with your repair experience. This is not the experience we want for our members. A care team member will contact you via email, to assist you better.
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They came last Friday and my dryer was fixed in no time and is working great