Brea, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 61 Reviews
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excellent service
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I ran a load today, which went ‘UE’ about halfway through the cycle. The same problem I originally reported.
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I was told service would include moving refrigerator out and vacuuming behind. This was not done. Everything that was done was done efficiently.
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very kind and professional and knowledgeable,.....
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The technician was running late but once he arrived the repair was completed quickly and professionally.
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The problem started in August 2018, to date still not fixed. Kept refreshing and creating new order so it doesn’t show the problem started in August to avoid replacement. Been denied 3 times on replacement but kept sending the wrong parts in purpose so time clock restarts. I HATE SEARS!!!!!We're sorry that you are having issues getting parts for your refrigerator. We have sent you a separate email requesting additional information. Thanks!
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Initial service call was good, but they have not been able to deliver all the parts to finish the repair. Communication with them has been unacceptable.
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the technician verified that the ice maker would function. however it is still will not make ice. Requesting a revisit to fix the problem.We would be happy to help out with that! If you would please check your email for further information we can get things moving along. We appreciate your business and look forward to assisting you with this matter