Brea, CA repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 94 Reviews
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The repair man was professional, made several suggestions for preventing icing in freezer and made adjustment on freezer door. I wish he had kept mask on since he was here for a short time. The service center needs to hire more people to answer phones and schedule appointments as wait times are rediculously long, appointments must be carefully scheduled so that service is not overbooked and enough technicians are available. Mi appointment had to be rescheduled twice due to lack of technicians available. I was told a supervisor would call me back twice and there were no calls from them! Poor customer service, unfortunately.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
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Eddy from er appliance repair was very professional. He spent quite a long time figuring out what was wrong with our oven and then had the wrong part delivered. The correct part was sent to him that night and he installed the next day. The fan comes on after the oven is turned off which apparently is to cool down the oven. This never happened before. The fan is on for over half an hour. Is this normal?Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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the tech that came out was very friendly and our oven/range is working like new. Thank you Sir!Hi SAM S We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Very helpful!
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I got an appointment in a timely manner. The serviceman was on time and very professional. He did a great job repairing my dryer and I'm extremely happy.
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Work satisfactorily completed.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Really happy I called them
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My service person who came out was so refreshingly professional. I’ve used other people before and had no confidence in them. Felt like I was being taken advantage of. My service representative from Sears was trustworthy and professional.
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Best service representative from Sears. Great customer service. Very professional.Hi Mitch, thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future
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The service people were great ! They fixed it!Hi Camille, thank you for taking the time to leave us your rating! We love to see that you had a good experience. We appreciate your business and look forward to assisting you in the future