Antioch, CA repair reviews

great service

Very happy with service.

neat work,happy person, dedicated to work.

I am extremely unhappy that we had to come out of pocket for a refrigerator that is only 3 years old. Not only was the communication poor (multiple calls to clarify that the correct part was being ordered), but it does not appear that there is a system in place to ensure that the servicemen who complete the job know which specific compressor is being ordered.I am also upset that we had to take two days off of work and they rescheduled the one day we were off the morning of (did not give advance notice). I purchased Kenmore based on what I perceived as their awesome service and appliances; however, I will NOT be purchasing another Kenmore part again. A third party person came out and notified us that since Kenmore switched to LG for their compressors, there have been nothing but major issues, with compressors lasting 3-5 years. That is completely unacceptable.

Visit was for a maintenance check. Was happy with all of service. Was late on arrival through no fault of his own. He had an extended call and an added service call.

this was a main

He was on time and did a great job for. He replaced a part and did the maintenance on our water heater. Draining our water heater and made sure everything was correct before he left !

I will need to call them out again. The problem was not fixed.

Was very knowledgeable and professional. My washer now runs like it did when it was new❗️

David was informative and considerate