Antioch, CA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars

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    December 01, 2018
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  2. Service Not bad, just OK.

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    First time having a new service contractor from Sears. This time is not the usual contractor. There local in our area. Good service but need a lot of improvement.
    BRENTWOOD, CA
    November 28, 2018
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    November 22, 2018
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  4. Great Service

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    The service tech was friendly and informative and seemed very capable.
    ANTIOCH, CA
    October 30, 2018
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  5. Thanks!

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    Thanks for getting the pillowcase out of the washer!
    ANTIOCH, CA
    October 18, 2018
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  6. Amazing "above and beyond" service!

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    I was lucky enough to get "Jose" out here for a couple of problems on our Whirlpool washing machine, and he was amazing! He truly went "above and beyond" for us, not only replacing the defective part for us, but also cleaning-out the water pump, which he found contaminated with crud and a bunch of small coins that had somehow found their way down into the mechanism. He was worried that this could cause us even more problems in the future, and even though it took a lot more time and effort, he nevertheless went into that part of the system and took care of it! Jose's efforts are very much appreciated, and we will be asking for him by name in the future! Thanks, Jose!
    LIVERMORE, CA
    October 07, 2018
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  7. Good work

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    Issue was not resolved the 1st time, appears to be fixed after the 2nd attempt.
    BRENTWOOD, CA
    September 25, 2018
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  8. 3-4 weeks for an appointment = RIDICULOUS

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    3-4 weeks for an appointment = RIDICULOUS. HIRE more servicemen or OUTSOURCE THE WORK. We are paying a lot of $ for this service. It took 10 minutes to fix put the spring in place.
    BRENTWOOD, CA
    September 24, 2018
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    Thank you for taking the time to bring this to our attention. We would love to take a look and see how we can help out with this. If you would please check your email for further information we will be able to see how we can help out with this. We appreciate your business and look forward to assisting you with this matter
    SHS Social on September 25, 2018
  9. Great service

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    Reliable efficient service would definitely recommend!
    OAKLEY, CA
    September 18, 2018
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  10. Overall rating

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    September 18, 2018
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