Antioch, CA repair reviews

All Reviews are from verified customers of Sears Home Services.
4.1 out of 5 stars

Sort by:
1–10 of 157 Reviews
  1. Great service

    Overall rating

    see details
    Very happy with service.
    RIO VISTA, CA
    November 25, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  2. Very knowledgeable, great service, very pleasant

    Overall rating

    see details
    neat work,happy person, dedicated to work.
    RIO VISTA, CA
    November 20, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  3. Kenmore Elite

    Overall rating

    see details
    I am extremely unhappy that we had to come out of pocket for a refrigerator that is only 3 years old. Not only was the communication poor (multiple calls to clarify that the correct part was being ordered), but it does not appear that there is a system in place to ensure that the servicemen who complete the job know which specific compressor is being ordered.I am also upset that we had to take two days off of work and they rescheduled the one day we were off the morning of (did not give advance notice). I purchased Kenmore based on what I perceived as their awesome service and appliances; however, I will NOT be purchasing another Kenmore part again. A third party person came out and notified us that since Kenmore switched to LG for their compressors, there have been nothing but major issues, with compressors lasting 3-5 years. That is completely unacceptable.
    ANTIOCH, CA
    November 19, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  4. Pleasant, courteous,knowledgeablevisit

    Overall rating

    see details
    Visit was for a maintenance check. Was happy with all of service. Was late on arrival through no fault of his own. He had an extended call and an added service call.
    RIO VISTA, CA
    November 19, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  5. courteous, knowledgeable, neat

    Overall rating

    see details
    this was a main
    RIO VISTA, CA
    November 19, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  6. Great service !!

    Overall rating

    see details
    He was on time and did a great job for. He replaced a part and did the maintenance on our water heater. Draining our water heater and made sure everything was correct before he left !
    DISCOVERY BAY, CA
    November 01, 2019
    Was this review helpful to you? Yes · 0 | No · 1
    Report abuse
  7. Did not repair my ice maker still broken

    Overall rating

    see details
    I will need to call them out again. The problem was not fixed.
    PITTSBURG, CA
    November 01, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  8. Excellent service

    Overall rating

    see details
    Was very knowledgeable and professional. My washer now runs like it did when it was new❗️
    PITTSBURG, CA
    October 24, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  9. If I ever have to call Sears again, David is the guy I want,

    Overall rating

    see details
    David was informative and considerate
    ANTIOCH, CA
    October 19, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse
  10. Great repairman

    Overall rating

    see details
    Have a stove that was a little over two years old and wanted almost $500 to repair two burners that would not ignite on their own. The repairman was very helpful and gave me what you part numbers that I needed. And it only ended up costing me $155 to fix it myself
    ANTIOCH, CA
    October 11, 2019
    Was this review helpful to you? Yes · 0 | No · 0
    Report abuse