Tucson, AZ repair reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 50 Reviews
-
I’m very satisfied with the serviceDear Barbara,We love 5-star ratings! Thanks for choosing Sears!
-
I had another company out and was told just to buy a new washer. Decided to call you and the technician Dan came out and was very friendly. He replaced the belt and washer has been running just like new. So happy we had a second opinion and a technician that really understood the issue with the washer and fixed it. Will definitely recommend your company.Thank you for taking the time to leave us your rating. We love to see that you had a wonderful experience and that your Technician was able to provide you with the quality service we strive for daily. We appreciate your business and look forward to assisting you in the future.
-
I always use Sears Home Services, because it's easy yo book an appointment, they are efficient ag communications, and reliable.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
-
I thought the tech support was good but I think it is very difficult to communicate with SEars Customer Service. It was very difficult to reach customer service by phone . The initial appointment was made by phone but then all phone options were not a good fit for asking questions. I did use chat and one time the agent said something to the affect I hope you don't have anything else. I questioned this and then they said, Do you have anything else?We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
-
The technician did not show up on the day they were scheduled, nor did anyone from Sears let us know they were not coming. We had to call and after spending an hour on your automated system and finally getting to a person from a foreign country they said we had to wait two more weeks. After that we asked to speak to a supervisor and we were told no. We called back and then we were told they’d call back in 48 hours. They never did we called back and they said they’d call back in two hours they never did. We are extremely disappointed with SearsWe apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at {{HomeServiceReviews@transformco.com }} and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
-
I am very happy with the repair and the customer serviceWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears PartsDirect for your part needs!
-
Dan, the tecnician did a great job!Dear Delbert, We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
-
I will call on them again.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!
-
The repairman Glenn was prompt, courteous, efficient.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears PartsDirect for your part needs!
-
wish he would have not put it back togetherWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know, we appreciate any and all feedback. Thank you for choosing Sears PartsDirect!