6515 E Southern Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Katryn J
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on July 13, 2025
C G
Very professional and knowledgeable.
Customer service response - Thank you for your positive feedback! We're pleased to hear that you received professional and knowledgeable service.
Sears Home Services on July 10, 2025
Iris G
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on July 09, 2025
Joe H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 29, 2025
Teri N
Tam did a great job fixing my refrigerator. He gets a five star rating. He had to order parts , so he came back once the parts came in to fix it. Originally, I was very disappointed with the Sears AI only option to have a tech come out. They canceled on me 3× . Three days. I sat here waiting and finally it was assigned to Tam on the fourth time and he came out. AI was the only way to reschedule . The options were not helpful at all. It wouldn’t let me change my address on there. It was a nightmare.. The outcome finally turned out good thank you Tam.
Customer service response - Thank you for your feedback, Teri! We're pleased to hear that Tam did a great job fixing your refrigerator. We apologize for the inconvenience you experienced with the scheduling process and appreciate your patience.
Sears Home Services on June 26, 2025
Shirley G
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 17, 2025
John S
Arrived on time and quickly diagnosed the problem and recommended a new unit as the repair would be more than a new one.
Customer service response - Thank you for your positive feedback, John! We're pleased to hear that our technician arrived on time and provided a quick and helpful diagnosis.
Sears Home Services on June 15, 2025
Robert H
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 15, 2025
Jill L
Polite and knowledgeable. Found the problem and fixed it quickly
Customer service response - Thank you for your positive feedback, Jill! We're pleased to hear that you received polite and knowledgeable service, and that the problem was fixed quickly.
Sears Home Services on June 02, 2025
Teresa W
Joseph is knowledgeable and what he knows with HVAC service IT WAS VERY HELPFUL IN RECOVERING THE MOTOR I'M GETTING IN AFTER A LONG WAIT.. THANK YOU JOSEPH
Customer service response - Thank you for your positive feedback, Teresa! We're pleased to hear that Joseph's knowledge in HVAC service was helpful in recovering your motor.
Sears Home Services on June 01, 2025
