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635 Skyland Blvd Reviews
Read reviews from customers who used our services at 635 Skyland Blvd
Total reviews
57
Average Rating
4.3/5
Cynthia,
Technician came the same day I called.very professional.
Judy J,
Jan K,
Belinda S,
The repair arrived with the parts to repair my appliance. He was prepared and fixed the appliances quickly. The repairman Scott was professional.
Dortheen R,
Sarah M,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1743555419748
S B,
Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!
Sears Home Services on 1705907624555
Camille P,
Customer service response - Hi Camille, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1758246324889
They told me they made me an appointment for a specific date and that the window of time was between 8:00am and 5:00pm. I sat at home waiting all day, seeing my time updated to later and later in the day until I get a notification at 4:50pm that my appointment has been rescheduled “due to my request”. I never asked for it to be rescheduled and they made it for a day I was unable to sit at home and wait for them all day. Do not use this service.
Emily S,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1764911063052
The technician Markeith, called and verified with me that he was an hour away. He never came and I received and email that stated charges for services rendered with me agreeing and some M M signature that supposed to be mine. How unethical and down right illegal to pose as the customer and signed for me!!! He never came to my house as discussed. It was 11:05 am when we spoke and he was an hour away and it’s now 12:56 pm. Yet I get emails saying service rendered and diagnostic is completed without him showing up. SIGNING MY NAME SAYING HE CAME - LIAR
Yolanda B,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1755659539448
