2908 Citizens Parkway Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (41 reviews)

Eddie L

October 15, 2024

Very knowledgeable, respectful. Explain everything that was going on with my appliance.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician was knowledgeable and respectful, and that they took the time to explain everything about your appliance.

Sears Home Services on October 15, 2024

Jacqueline J

October 06, 2024

He was genuinely Real, professional and knowledgeable. Can you just Assign him to my route 😎

Source: Google

Customer service response - Thank you for your fantastic feedback, Jacqueline! We're delighted to hear about your positive experience and will certainly take your request into consideration.

Sears Home Services on October 06, 2024

Ruby F

October 01, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on October 01, 2024

Elaine M

September 10, 2024

The service technician, Mr. Adam is a Blessing 🙌 🙏 ✨️ to your service team. He's patient, kind, understanding and know his job. Kudos to Adam for amazing customer service and support 👏 🙌 👍 👌. You get 5+++. Thanks again, Adam!

Source: Google

Customer service response - Thank you for your wonderful feedback, Elaine! We're thrilled to hear about your positive experience with Adam and appreciate your kind words about his exceptional service.

Sears Home Services on September 09, 2024

Ann A

August 30, 2024

Resolved problem quickly. Very polite!

Source: Google

Customer service response - Thank you for your kind words, Ann! We're delighted to hear that the problem was resolved quickly and that you appreciated our polite service.

Sears Home Services on August 30, 2024

Lonzo T

August 28, 2024

Technician was Professional and knowledgeable of the equipment.

Source: Google

Customer service response - Thank you for your positive feedback, Lonzo! We're delighted to hear that our technician's professionalism and knowledge met your expectations.

Sears Home Services on August 28, 2024

Jerry B

August 25, 2024

Tommy came in and was very nice and professional. Had my oven fixed in about 20 min. We really appreciated working with him.

Source: Google

Customer service response - Thank you for your kind words about Tommy's professionalism and efficiency. We're delighted to hear your oven was fixed quickly and that you had a positive experience with our service.

Sears Home Services on August 25, 2024

Judy E

August 13, 2024

If you ever need a technician to work on your appliances ask for Adam. He's the best one and very polite and knowledgeable.

Source: Google

Customer service response - Thank you for your kind words about Adam; we are proud to have him on our team and glad to hear about your positive experience!

Sears Home Services on August 13, 2024

diane S

July 30, 2024

Very curtious, informative, polite and professional.

Source: Google

Customer service response - Thank you for your kind words and for highlighting our commitment to courteous, informative, and professional service. We appreciate your feedback.

Sears Home Services on July 30, 2024

Karen G

July 23, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Karen! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on July 24, 2024

Average Rating: 4.4/5 (41 reviews)