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802-552-4364
803 Martin Street S Reviews
Read reviews from customers who used our services at 803 Martin Street S
Total reviews
479
Average Rating
4.6/5
The technician was fine. The entire process of being in the schedule previously and the tech not showing up was frustrating. The tech that arrived took care of business. I appreciate that.
Clarence I,
Customer service response - We apologize for the scheduling issues you experienced, Clarence. We're glad the technician who arrived was able to assist you effectively, and we appreciate your feedback.
Sears Home Services on 1727982055008
William was kind, polite, and professional. He did a good job on my dryer. I will not be using sears service any more, even though they are covered under my home warranty. The scheduling is a nightmare. Three times now, I have waited all day for my appointment that was scheduled for 8:00 to 12:00. There is no way possible to speak with a human. You get a robe hat, and after several hours you can find a real person chat, but they always apologize, and say this is unusual happening. It is a regular occurring nightmare.
Nancy T,
Customer service response - We apologize for the scheduling issues you've experienced, Nancy. We're glad William provided excellent service, and we appreciate your feedback. Please contact us directly so we can address these concerns further.
Sears Home Services on 1726979134218
Tech came and checked very carefully and didn’t see anything wrong but explain what could have happened to the refrigerator so we are very happy with that thank you very much
Odell T,
Customer service response - We're glad you had a positive experience with our technician and felt satisfied with the service provided. Thank you very much for your feedback!
Sears Home Services on 1717138176920
Nothing!
Janie C,
Professional, diagnosed problem, gave solution and left
Citizen C,
He replaced a part and didn't fix it. I explained before all of this what parts would need to be replaced. Just not pleased with anything. I have not been able to use my washing machine now for almost a month.
Nathan M,
Customer service response - We apologize for the ongoing issue with your washing machine, Nathan. Thank you for your feedback, and we recommend contacting us directly to address this further.
Sears Home Services on 1777291342522
My washing machine is not fixed, he said it would need to be replaced.
Virginia P,
Customer service response - We apologize for the inconvenience with your washing machine, Virginia. Thank you for your feedback, and please contact us directly so we can assist you further.
Sears Home Services on 1772419666143
Hasin G,
Customer service response - Hi Hasin, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on 1767855417842
You should give smaller service time windows. I missed an entire day of work waiting and could have made money today for half a day.😞
L F,
Customer service response - We apologize for the inconvenience caused by the broad service window, L. We appreciate your feedback and will work on improving our scheduling process.
Sears Home Services on 1755214731006
I called this number to set up my appointment to have my washer repaired. Before they ever came to do the repair they said that I had to give them my credit card information and pay a amount to reserve the appointment. No way.. I decided right then not to use their services. I have never had to pay or give my credit card number before they ever seen what the problem is.
Patricia N,
Customer service response - We apologize for any inconvenience this process may have caused and thank you for your feedback; we're continually reviewing our procedures to improve customer experience.
Sears Home Services on 1721962795046
