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803 Martin Street S Reviews
Read reviews from customers who used our services at 803 Martin Street S
Total reviews
461
Average Rating
4.6/5
Mike was awesome. On time, checked out the problem thoroughly and had the job completed quickly.
Dan D,
Customer service response - Thank you for your kind words, Dan. We're delighted to hear you had a positive experience with Mike's thorough and efficient service!
Sears Home Services on 1774398057537
Jimmy was great. He made a courtesy call to let me know he was on the way and arrive at the time he estimated. He proceeded to install the equipment ordered by the 1st tech that came out to diagnose the issue. He determined that the initial diagnosis was incorrect. He actually opened up the back of the refrigerator to look inside to determine which part was not working properly, unlike the first tech who did not actually look inside. Smh. My repair has now turned into a replacement, which could have started two weeks ago, if 1st tech had taken time to correctly diagnose problem. Thanks Jimmy, you're the real MVP!
M B,
Customer service response - Thank you for your kind words, M B. We're delighted to hear you had a positive experience with Jimmy's thorough and accurate service, and we appreciate your patience with the process.
Sears Home Services on 1773704919779
Stephen was professional and knowledgeable. He was able to narrow down the problem. It's unfortunate that our double oven needs a part that has been discontinued, so a repair wasn't done.
Janet S,
Customer service response - Thank you for your kind words, Janet. We're delighted to hear you had a positive experience with Stephen's professional and knowledgeable service, and we appreciate your understanding regarding the discontinued part.
Sears Home Services on 1773100128154
A previous technician had installed a new ice maker incorrectly. The new technician reinstalled the parts correctly in much shorter time. If I use your service again I would hope that it is Carolyn.
Randy G,
Customer service response - Thank you for your kind words, Randy. We're delighted to hear you had a positive experience with Carolyn's efficient and correct service!
Sears Home Services on 1772755946097
Very nice and polite! Extremely professional and communication was excellent, also gave great advice!
Ida B,
Customer service response - Thank you for your kind words, Ida. We're delighted to hear you had a positive experience with our polite and professional service, and that the advice was helpful!
Sears Home Services on 1772496127200
The technician was very professional and efficient. He repaired our washing machine in less than an hour. He communicated with me and explained the problem very clearly. I give him 5 stars for his professsionalism!
Tuffy,
Customer service response - Thank you for your kind words, Micah. We're delighted to hear you had a positive experience with our professional and efficient technician!
Sears Home Services on 1772496127214
Juan was amazing
Matthew S,
Customer service response - Thank you for your kind words, Matthew. We're delighted to hear you had a positive experience with Juan's amazing service!
Sears Home Services on 1772419717656
dorothy W,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1772068521890
James G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1771808140856
Woody H,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1771808140856
