803 Martin Street S Reviews
Read reviews from customers who used our services at 803 Martin Street S
Total reviews
478
Average Rating
4.6/5
Juan arrived at the time he had said in his 'on the way' call. He was very professional. Went straight to the machine, pulled it out from wall, and after a couple of questions about problem, determined it was faulty timer. Retrieved a replacement part, installed it, and pronounced it fixed. I have been using it this afternoon and it is working perfectly. 2/20/2026 Juan arrived and went straight to work. The problem described as ‘agitator doesn’t work’ led him to believe it was an ‘actuator’ issue. He replaced it with part on his truck. Thought problem was fixed but when it came to spin cycle, it was knocking like crazy, so he replaced the replacements that had been ordered. He checked it again and felt it was fixed. First (and only) load I ran after he left it sounded worse than ever, shook machine around terribly. Need to revisit this problem immediately. Please! Send someone to find solution?
ann L,
Customer service response - We're thrilled to hear about your positive experience with Juan and happy your machine is working perfectly now. Thank you for taking the time to share your satisfaction!
Sears Home Services on 1711607939655
He’s very nice and He did very good job.
Meiyu D,
Customer service response - Thank you for your positive feedback! We are thrilled to hear about your satisfaction with our service.
Sears Home Services on 1711608117859
Alvard C,
Customer service response - A big thank you, Alvard, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1711355388262
So polite and knowledgeable!
Pamela A,
Customer service response - Thank you for recognizing our team's politeness and expertise! We're thrilled to have been of service.
Sears Home Services on 1711419560372
very professional-helpful
ken A,
Customer service response - Thank you for your kind review! We're thrilled to hear you found our service professional and helpful.
Sears Home Services on 1711420075629
Gustavo L,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1711076082824
Stephen was very friendly and professional. Diagnosed our oven problem and ordered the needed part and installed it in a timely manner
Debra C,
Customer service response - We're delighted to hear that you had a positive experience with our team member, Stephen. Thank you for your feedback.
Sears Home Services on 1710477284975
Excellent service. Timely response and courteous technical knowledgeable about the repair need.
Michelle S,
Customer service response - Thank you for your kind words and for acknowledging our responsiveness and technical expertise. We're delighted to hear about your excellent service experience.
Sears Home Services on 1710389337222
David the technician was very informative of the problem
temesia A,
Customer service response - We're pleased to hear that David was helpful. Thank you for giving us your feedback.
Sears Home Services on 1710298248685
Technician very professional; tidy; prompt; and polite. Did a great job!
Jennifer D,
Customer service response - Thank you for your positive review! We are pleased to hear that our technician provided professional, tidy, prompt, and polite service while doing a great job repairing your appliance.
Sears Home Services on 1709859759754