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803 Martin Street S Reviews
Read reviews from customers who used our services at 803 Martin Street S
Total reviews
479
Average Rating
4.6/5
Just diagnosed…too expensive to repair.
Neil F,
Customer service response - Thank you for your feedback, Neil. We understand your concern about the repair cost and appreciate your review.
Sears Home Services on 1757906126031
Wrong diagnostic for repair added frustation.
Robert S,
Customer service response - We apologize for the frustration caused by the incorrect diagnostic, Robert. Thank you for your feedback, and we'll work to improve our service.
Sears Home Services on 1755215260547
Charles S,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1749514853632
The scheduling time needs to be addressed seriously.
Triple S,
Customer service response - Thank you for your feedback. We apologize for any inconvenience with scheduling and appreciate your patience.
Sears Home Services on 1735531334010
Once he arrived he was very thorough. I was scheduled for the repair between 8AM -Noon. He didn’t arrive until 2:30pm. It would have been professional if you scheduled me for the afternoon slot so I don’t have to cancel 2 appointments
Michelle T,
Customer service response - Thank you for your feedback, Michelle. We apologize for the scheduling inconvenience and appreciate your understanding of our technician's thorough work.
Sears Home Services on 1732604092628
Snehal K,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1729432118921
Juan did great job. Overall the services are a bit pricey but high quality.
Jimmie J,
Customer service response - Thank you, Jimmie, for your feedback. We're glad to hear Juan did a great job and appreciate your comments on our service quality.
Sears Home Services on 1728352631887
The technician was fine. The entire process of being in the schedule previously and the tech not showing up was frustrating. The tech that arrived took care of business. I appreciate that.
Clarence I,
Customer service response - We apologize for the scheduling issues you experienced, Clarence. We're glad the technician who arrived was able to assist you effectively, and we appreciate your feedback.
Sears Home Services on 1727982055008
William was kind, polite, and professional. He did a good job on my dryer. I will not be using sears service any more, even though they are covered under my home warranty. The scheduling is a nightmare. Three times now, I have waited all day for my appointment that was scheduled for 8:00 to 12:00. There is no way possible to speak with a human. You get a robe hat, and after several hours you can find a real person chat, but they always apologize, and say this is unusual happening. It is a regular occurring nightmare.
Nancy T,
Customer service response - We apologize for the scheduling issues you've experienced, Nancy. We're glad William provided excellent service, and we appreciate your feedback. Please contact us directly so we can address these concerns further.
Sears Home Services on 1726979134218
Tech came and checked very carefully and didn’t see anything wrong but explain what could have happened to the refrigerator so we are very happy with that thank you very much
Odell T,
Customer service response - We're glad you had a positive experience with our technician and felt satisfied with the service provided. Thank you very much for your feedback!
Sears Home Services on 1717138176920
