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803 Martin Street S Reviews
Read reviews from customers who used our services at 803 Martin Street S
Total reviews
479
Average Rating
4.6/5
Technician never showed up, then I was sent a bill.
Valerie H,
Customer service response - Thank you, Valerie, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1706171546705
Nobody showed up
Michael P,
Customer service response - Thank you, Michael, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1705680205491
Technician did not show up
Cindy R,
Customer service response - Thank you, Cindy, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1707364444469
Michael The technician was wonderful. Sears Home Services on the other hand were the worst company I have ever had the displeasure of dealing with. Your calls go through to a call center in Asia and because of their failure to manage the service I was without a working washing for nearly 6 weeks!!! An absolute disaster! Sadly Home Depot warranty forced me to use this company but I would never willingly use them again.
Michelle E,
They can’t fix either one of my issues!
Lillian L,
Leigh L,
This technician never arrived at our address, he forged my signature as job the part ordered is still packaged. This job has not been completed! He falsified this job and forged signature.
Jo C,
man who came acted like he was not interested-he said he didn't break it-he was there to fix it. He did NOT fix it and left. The ice maker then filled up with water. We turned it off and had to call again to get another tech to come out tomorrow to hopefully fix what the first man did not
patricia G,
Sears repairman did not show up! He completed form online saying he came and did service. THAT WAS NOT TRUE. Still waiting for service.
Bebe B,
Very disappointed with customer service received from Sears Repair management, escalation department, and routing dept. A technician came to home on 10/26/23 completed a repair, after the visit my dryer didn’t work. I called and reported the issue. It took form 10/26/23 until 11/17/23 for them to send someone to complete the repair. Each date I was scheduled something happened every time with the technician. The truck broke down, tech got sick, not being scheduled to a tech, tech constantly cancelling appt and rescheduling it. All these issues were done by Sears. When I called and reported the issues, I was never put as a priority. Never receive call back as requested by management not from the escalation department. Disappointed!!!!
Mia T,
