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918 S Alabama Ave Ste 6 Reviews
Read reviews from customers who used our services at 918 S Alabama Ave Ste 6
Total reviews
53
Average Rating
4.6/5
Tracy was quick, accurate and efficient! Best customer we have ever had from Sears!
Leslie D,
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about Tracy's service and are glad to hear that she provided a quick, accurate, and efficient experience for you. Thank you for choosing Sears Appliance Repair.
Sears Home Services on 1705035218584
Superior Service by a sharp professional!
Mark S,
Customer service response - Thank you for taking the time to leave a positive review on Sears Appliance Repair We're glad to hear that you found our service to be superior and that our technician was professional. We appreciate your feedback.
Sears Home Services on 1707364994724
Shawn K,
This is my home
linda S,
Her service was very good same as last year. I hope she comes back next visit next year to check out all appliances. Best Regards, Ms. Johns
Mechthild J,
Kim O,
Cyndee S,
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1735176562730
Courteous, professional, and determined. After 10 weeks and over $1200 they finally repaired the $500 dishwasher.
Gary B,
Customer service response - We apologize for the lengthy repair process, Gary. We're glad to hear our team was courteous and professional, and we appreciate your patience and feedback.
Sears Home Services on 1730688962549
I ordered service for my refrigerator told him it was leaking from a water line that was leaking in the back, he said that wasn't it all it needed was defrosted and vacuum out. A week later it's leaking a again comes back out, he say that he doesn't have the part to fix it, he's going to order the part, I called about the part, month later. Said it's been order. Over 6 months later no part. Not good business. All of my appliances are from Sears, such a disappointment. First time have trouble with one.
Jennifer H,
Customer service response - We apologize for the trouble you've faced, Jennifer. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1738557695067
The robot said no appointments were available in my area then hung up on me. Twice.
Chris T,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1769746735715
