5901 University Dr Reviews

Read reviews from customers who used our services at 5901 University Dr


Total reviews

323


Average Rating

4.5/5

December 04, 2025
Overall rating

He was great. I wanted to give him a five but you’re online survey gave me a one no way he was a five.

Jessica M,

Customer service response - Thank you for your positive feedback, Jessica! We're glad to hear that you had a great experience, and we appreciate your intention to give a five-star rating.

Sears Home Services on 1764806541042

November 30, 2025
Overall rating

Will use service again.

Jeff H,

Customer service response - Thank you for your positive feedback, Jeff! We're glad to hear that you plan to use our service again.

Sears Home Services on 1764555686998

November 30, 2025
Overall rating

Michele G,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1764556746864

November 24, 2025
Overall rating

Our technician, Cortez, was excellent. He diagnosed our issue quickly and has me set for Thanksgiving! Cortez was knowledgeable and courteous and the price was very reasonable. I won’t hesitate to use him again on my next repair need.

Terry K,

Customer service response - Thank you for your positive feedback, Terry! We're glad to hear that Cortez was excellent, knowledgeable, and courteous, and that you're set for Thanksgiving.

Sears Home Services on 1764034775612

November 20, 2025
Overall rating

Cortez, our technician was excellent. He completed the repair and took the time to explain everything he did.

Les E,

Customer service response - Thank you for your positive feedback, Les! We're glad to hear that Cortez was excellent and took the time to explain everything during the repair.

Sears Home Services on 1763689493146

November 20, 2025
Overall rating

Jay was my service tech. He was professional and a great pleasure to have to work on my repair.

Ty G,

Customer service response - Thank you for your positive feedback, Ty! We're glad to hear that Jay was professional and a pleasure to work with on your repair.

Sears Home Services on 1763598904111

November 20, 2025
Overall rating

Jayshawn was very thorough and efficient. He checked everything to try to assess the problem with my unit and fix it. He explained everything he did and made sure everything was working correctly prior to leaving

Delois S,

Customer service response - Thank you for your positive feedback, Delois! We're glad to hear that Jayshawn was thorough, efficient, and ensured everything was working correctly before leaving.

Sears Home Services on 1763598964091

November 20, 2025
Overall rating

Marsha H,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1763599279980

November 16, 2025
Overall rating

Cortni L,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1763346793486

November 16, 2025
Overall rating

Cortez was a fantastic technician. Took the time to actually diagnose the problem, and corrected it with the proper part.

John C,

Customer service response - Thank you for your positive feedback, John! We're glad to hear that Cortez took the time to diagnose and correct the problem with the proper part.

Sears Home Services on 1763346096353

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