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1001 Rainbow Dr Reviews
Read reviews from customers who used our services at 1001 Rainbow Dr
Total reviews
71
Average Rating
4.3/5
Very courteous and professional. Knowledgeable regarding service.
Evelyn W,
Chris was great. He identified the problem in a very timely manner. He is very professional and respectful. This is not on him but I would have liked someone to give a notice at least on hour or so before he arrived.
David C,
I was well please with the service.
Barbara,
Chris was very nice and professional and diagnosed my washer’s problem instantly. I appreciate his expertise and promptness.
Redbud F,
Very friendly and did a good job repairing our heating unit.
Jana M,
Drew L,
Chris was friendly and professional. After the repair the appliance worked as expected.
James R,
Customer service response - Thank you for taking the time to leave us a review. We appreciate your positive feedback and are glad to hear that Chris provided friendly and professional service, and that your appliance is now working as expected. Thank you for choosing Sears Appliance Repair for your appliance repair needs.
Sears Home Services on 1707201610464
The lady was very helpful and very informative on time and very professional
Phillip W,
Customer service response - Thank you for your feedback, Phillip! We're happy to hear that our technician was helpful, informative, and professional during your service.
Sears Home Services on 1753926035072
Chris, the tech, was friendly, went straight to dryer, and completed the job in a short time. I was pleased & grateful.
Kathleen W,
The technician did his job but it took almost 2 months to get my washer repaired! This company uses automation to answer their phone and they will not let you speak to a person. They cancelled 2 weeks ago saying 2 parts were not here yet but, they were. They just didn’t let me tell them. Also, they only come to my area on Tuesdays so if he runs out of time, you are moved another week out! This has been so frustrating. I just pray that this will not break down again.
Tawanah B,
Customer service response - We apologize for the inconvenience and frustration you experienced with the repair process. Thank you for your patience and for bringing this to our attention; we will work on improving our service.
Sears Home Services on 1728552181836
