1234 N Eufaula Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mary J
Customer service response - A big thank you, Mary, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on May 23, 2024
Clotilde R
Customer service response - Thank you so much for the fantastic 5-star rating, Clotilde! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on May 20, 2024
Jo H
Super nice technician, very informative. Completed job in a quick time frame. He even pointed out something to me to replace. I appreciated his helping me. A job well done.
Customer service response - We appreciate your kind words and are delighted our technician could assist you efficiently. Thanks for taking the time to share your positive experience with us.
Sears Home Services on March 14, 2024
Lamondric C
Very informative and detailed technician
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that our technician was informative and detailed.
Sears Home Services on January 26, 2024
Addie D
roger C
Great ....
Customer service response - Thank you for taking the time to leave a review for Sears Appliance Repair service. We appreciate your feedback and apologize if your experience was not up to your expectations.
Sears Home Services on January 16, 2024
Varonica B
Great attitude response was quick all a around person
Customer service response - We appreciate your positive feedback on our quick response and great attitude. Thank you for taking the time to leave a review!
Sears Home Services on February 05, 2024
Melinda F
They couldn't do the necessary procedures but were courteous and otherwise helpful
Customer service response - Thank you for your feedback, Melinda. We're sorry we couldn't complete the procedures but are glad to hear our team was courteous and helpful.
Sears Home Services on November 16, 2024
Damarcus F
Great Loved the repair in and out took no time.
Customer service response - Thank you for your feedback, Damarcus. We're glad to hear you were pleased with the quick and efficient repair service.
Sears Home Services on August 15, 2024
John R
We have to use Sears because we have American Home Warranty. They are the worst company to deal with. Can never reach a human. They kept cancelling my repair appointments without notifying me and I went 7 weeks without a washing machine. They have no customer respect and I have no respect for that company. Their techie Jimmie, is the greatest and should start his own business. Sears has definetly gone down hill. UPDATE SEARS PROVIDES A 800 NUMBER TO CALL TO RESOLVE THESE ISSUES. CRAP SHOOT!!! They have no interest in resoIving the issues at hand and it is the same number that just puts you in circles. No way to talk to a human and does not have a selection to choose from to resolve issues. Nice try Sears. You have my number you call me! In the mean time the UPS person knows, the FED EX multiple drivers know, the postal people know and I am sure you know how many people they know and the Lord above knows. aWord of mouth is the best advertising!!!!
Customer service response - We apologize for the trouble you've faced, John. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on May 01, 2025
