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6845 Highway 90 Ste 101 Reviews
Read reviews from customers who used our services at 6845 Highway 90 Ste 101
Total reviews
133
Average Rating
4.2/5
polite, knowledgeable, personable ecstatic with results
Cindy M,
Customer service response - Thank you for your feedback, Cindy! We're glad to hear the technician was polite, knowledgeable, and personable, and that you're ecstatic with the results.
Sears Home Services on 1777497268138
Absolutely the best! Extremely professional, courteous, and knowledgeable!
Paul (,
Customer service response - Thank you for your feedback, Paul! We're glad to hear you found our service professional, courteous, and knowledgeable.
Sears Home Services on 1776631076234
The tech was on time as scheduled and communicated effectively. He did what he said he was going to do in the time frame he said he would. That being said. Your auto system gave me an appointment for the prior day and didn't tell me until mid day it needed to be rescheduled. To make matters worse you wouldn't let me talk to a human to rectify it. Ai is a useful tool. Its lazy and non customer friendly to have no human possible to contact. Absolutely awful customer experience from that perspective and a disgrace to the Sears legacy which was built on customer satisfaction
Christopher C,
Customer service response - Thank you for your feedback, Christopher! We're glad to hear the tech was on time and communicated effectively, but we're sorry for the inconvenience caused by the scheduling system. Please contact us directly so we can address your concerns.
Sears Home Services on 1776207998675
He was really professional and kept me informed throughout the process
Shelia J,
Customer service response - Thank you for your feedback, Shelia! We're glad to hear you found our technician professional and communicative throughout the process.
Sears Home Services on 1775521467876
Matthew is professional, courteous & informative. Best about Matthew is his communication. He does not hesitate to text and call regarding arrival times, drlays or updates
just2jean,
Customer service response - Thank you for your positive feedback! We're glad to hear that Matthew's professionalism and communication made your experience a great one.
Sears Home Services on 1775006496876
Prompt and professional service.
Elizabeth M,
Customer service response - Thank you for your positive feedback, Elizabeth! We're glad to hear that our service was prompt and professional.
Sears Home Services on 1773360741844
Outstanding representative for Sears Home Service.
Melvin J,
Customer service response - Thank you for your positive feedback, Melvin! We're glad to hear that our representative provided outstanding service.
Sears Home Services on 1773188180484
Helpful and knowledgeable on the 19 yr old a/c unit. Very pleasant to work with him.
David B,
Customer service response - Thank you for your positive feedback, David! We're glad to hear that our technician was helpful, knowledgeable, and pleasant to work with on your a/c unit.
Sears Home Services on 1773015659510
Corey was great! Very professional, answered all my questions. Very courteous, too.
Julia R,
Customer service response - Thank you for your positive feedback, Julia! We're glad to hear that Corey was professional, courteous, and answered all your questions.
Sears Home Services on 1772419633093
Robert is Awesome! Gave me a courtesy call to let me know exactly when he would be there. He does great work and makes sure it is right before he leaves.
Joseph M,
Customer service response - Thank you for your positive feedback, Joseph! We're glad to hear that Robert provided excellent service with great communication and ensured everything was right before leaving.
Sears Home Services on 1772066718297
