6845 Highway 90 Ste 101 Reviews
Read reviews from customers who used our services at 6845 Highway 90 Ste 101
Total reviews
133
Average Rating
4.2/5
A most pleasant experience! Appreciated his expertise and advice about use of my microwave to lengthen my satisfaction with it.
Billie S,
Customer service response - Thank you for taking the time to leave a review about your pleasant experience with Sears Appliance Repair. We are glad to hear that you appreciated our technician's expertise and advice on maximizing the use of your microwave. Thank you for your feedback!
Sears Home Services on 1707191770551
For an unknown reason, the dishwasher began to work properly before Corey's visit. He checked it out and it seemed OK. We used it for a couple cycles, but once again, it is malfunctioning. The "normal" light is flashing quickly. Corey left his number, so we ill call him if the malfunction continues.
Timothy O,
Customer service response - Thank you for your feedback, Timothy! We're glad Corey was able to assist, and please don't hesitate to reach out to him if the issue persists.
Sears Home Services on 1766974890059
Problem did not involve major repair. He did a good job guiding me regarding the issue.
Bill P,
Customer service response - Thank you for your feedback, Bill! We're glad to hear that our technician provided helpful guidance for your issue.
Sears Home Services on 1751329878205
Great tech. Only gave a 5 because an air compressor is no longer available.
Sandra L,
Customer service response - Thank you for your feedback, Sandra! We're glad to hear you had a great experience with our tech, and we apologize for the inconvenience regarding the air compressor availability.
Sears Home Services on 1749434531968
Richard is a good service technician. He explain what he was doing checked the breakers and found other problem and fix them. Other parts had been ordered and work replace them when they come in.
thomas D,
Customer service response - Thank you for your feedback, Thomas! We're glad to hear that Richard was thorough in his work and addressed the issues effectively.
Sears Home Services on 1746399078941
Repairman did a great job. Very Professional. Unfortunately, he installed the part and the icemaker STILL DOES NOT WORK. It has been 2 months.
George T,
Customer service response - Thank you for leaving a review and acknowledging that our repairman did a great job. We apologize for any inconvenience caused by the icemaker still not working after the part was installed.
Sears Home Services on 1706619059841
My home warranty is with CHOICE HOME WARRANTY, I maintain lint removal from Dryer screen daily, I vacuum the back of Dryer, remove vent hose and vacuum inside the Dryer as far as possible, as well as exhaust dryer hose. This was done 2 weeks prior to requesting a service call thru choice. Choice Home warranty selected a SEARS technician , that eventually removed the screws from front of the dryer, enabling the exhaust screen housing to be removed via the back of the Dryer, after the technician removed the back panel of the Dryer. The initial service call was for delayed dryer completion time, the timer nor the humidity dial selection were functioning. Choice warranty denied due to lack of maintenance. I have requested a copy of technician’s report and or pictures. Neither Sears or Choice warranty has complied. They refused to replace time or humidity detection switch. My owners manual does not state for the back of the Dryer to be remove for lint removal. It also does not state any preventative measures needed for the timer switch . I believe it poses a risk for home owners removing the back panel as 220 v wires are exposed and could be inadvertently loosened and increases the chance for a fire, just as a non functioning Timer switch and humidity sensor present. Some screws were found in the bottom of vent bracket (inadvertently left in my pocket) , upon technician removing them, heat time has returned to normal but still machine does not turn off except by opening the door. Neither companies has sent documentation I requested. But I did receive notification of Sear Maintenance available as a separate policy. How interesting. Never to be seen Google review, unfortunately Dale Addendum: called the phone number, unable to get thru to person, if you wonder how Sears went from #1 retailer to bankruptcy, just use one of the services they ( probably in name only) offer. Amazon is not perfect but the systems in place are well thought out, if you have a problem , you can relay it to a human. Then it’s usually corrected. They will Eventually go into home services, And then even the remaining remnants of Sears. Will go the way of the Dinosaurs…….
Dale R,
Customer service response - We apologize for the trouble you've faced, Dale. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1726626216188
Karen G,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1725764778268
The man did not complete the job.. He needs to return to complete.
Jean C,
Customer service response - Thank you, Jean, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1713085855684
I am having minor issues with my washer and I called them to ask about it and they could not give me any information on the product. Only schedule a service call even though it was a minor issue.
Robert D,
Customer service response - Thank you for taking the time to bring this to our attention, Robert. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1707121405282