How do I use some of the extra benefits of the Sears Protect plan?
Home Hub makes using your Sears Protect benefits a breeze! All benefits including your bonus benefits like ordering parts through Sears PartsDirect can be utilized via your customized Home Hub portal.
You may also call 1-865-383-1400 during normal business hours to use benefits.
When requesting the HVAC tune-ups, keep in mind that we only schedule tune-ups during specific timeframes throughout the year. This allows us to make sure we can be available for our customers during the busy season if they are without their primary heating or cooling unit.
We schedule HVAC system tune-ups during the following timeframes:
- Cooling: February 1st through May 31st
- Heating: August 1st through January 31st
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Additional Using Plan Benefits FAQ
Resources
Learn how to test oven temperature accurately and make control adjustments so your oven works properly.
Identifying the root cause becomes paramount when your oven starts acting up.
Learn how to calibrate oven temperature accurately for perfect cooking results every time.
Discover simple solutions to eliminate detergent residue and ensure your laundry comes out clean and residue-free from your top-load washer.
Glossary Terms
The drum is the core part of the washer that holds your laundry and enables the cleaning process through rotation, agitation, and rinsing.
The 608 Certification, mandated by the Environmental Protection Agency (EPA), is required for HVAC technicians to legally handle refrigerants. It ensures technicians understand refrigerant types, environmental impact, and proper handling techniques.
A compressor is a mechanical device that increases the pressure of a gas by reducing its volume, essential in various systems including refrigerators, air conditioners, and HVAC units for cooling and refrigeration processes.
A condenser is a component of HVAC and refrigeration systems, responsible for releasing absorbed heat from the refrigerant into the outside air or a water line, thus facilitating the cooling process.
Recent Appliance Symptoms
When your Payne central air conditioner won’t turn on or isn’t cooling, check for power problems, a failed capacitor, or a clogged condensate drain. This guide covers quick, safe troubleshooting steps and explains when to call Sears Home Services for expert central AC repair.
When your ICP central air conditioner won’t turn on or isn’t cooling, check for power problems, a failed capacitor, or a clogged condensate drain. This guide covers quick, safe troubleshooting steps and explains when to call Sears Home Services for expert central AC repair.
When your Heil central air conditioner won’t turn on or isn’t cooling, check for power problems, a failed capacitor, or a clogged condensate drain. This guide covers quick, safe troubleshooting steps and explains when to call Sears Home Services for expert central AC repair.
When your Carrier central air conditioner won’t turn on or isn’t cooling, check for power problems, a failed capacitor, or a clogged condensate drain. This guide covers quick, safe troubleshooting steps and explains when to call Sears Home Services for expert central AC repair.
When your Comfortmaker central air conditioner won’t turn on or isn’t cooling, check for power problems, a failed capacitor, or a clogged condensate drain. This guide covers quick, safe troubleshooting steps and explains when to call Sears Home Services for expert central AC repair.
When your Ruud central air conditioner won’t turn on or isn’t cooling, check for power problems, a failed capacitor, or a clogged condensate drain. This guide covers quick, safe troubleshooting steps and explains when to call Sears Home Services for expert central AC repair.



