Why Are Sears Techs the Best in the Industry in 2024?

Why Sears Technicians are the Best

• Our technicians receive factory training from all major appliance and equipment manufacturers so they stay on top of the latest technology.
• Sears Techs are trained to repair all types and brands of appliances – giving our technicians significant advantages over many other appliance techs who specialize on one brand or limited types of appliances.
• Through advanced technology and information systems, Sears Techs have continuous access to technical data such as wiring diagrams and service manuals that can help them complete appliance and equipment repairs quickly and accurately.
• Experienced and successful mentors help Sears Technicians work though complicated repairs.
• Sears Techs attend ongoing training and collaborate with fellow technicians to learn more about meeting the needs of Sears Home Services’ customers.

Read on to learn more information about the training, development and resources that help make Sears Technicians the best in the appliance repair industry.

Sears Technicians Receive Top-Notch Training

Trainers for Sears have more than 20 years of experience in the appliance repair industry. New technicians learn from highly successful trainers that pass along a wealth of repair knowledge to trainees. Comprehensive training from seasoned professionals helps ensure that Sears repair technicians are fully prepared for any type of service call.

Here’s an example of advanced refrigerator training that Sears Technicians receive from experienced professionals:

This video shows an excerpt of detailed technical training that Sears Techs receive for an ice maker system commonly found in Kenmore 253-Series, Frigidaire and Electrolux French door refrigerators. Unless you’re a service professional, you may not be able to fully understand and follow that advanced technical training.

If you’re interested in conducting this type of technical troubleshooting for refrigerators and becoming a Sears Technician, apply now on our Sears Home Services Hiring Website. You’ll receive basic appliance repair training then continue to receive the type of detailed technical appliance training shown in the video.

Types and Brands of Appliances That Sears Techs Repair

Sears Technicians repair these types of major appliances:

• Refrigerator
• HVAC Systems
• Washer
• Dryer
• Dishwasher
• Range
• Cooktop
• Oven
• Range Hood
• Microwave
• Freezer
• Water Heater
• Water Softener
• Fitness Equipment
• Lawn & Garden Equipment

Here are the major appliances brands that Sears Techs service:

• Kenmore
• Whirlpool
• Frigidaire
• Electrolux
• KitchenAid
• Maytag
• Amana
• Jenn-Air
• GE
• Samsung
• LG
• Bosch

Sears Technicians also repair additional appliances and brands that don’t appear on these lists. Check or Sears Home Services Repair page for more information about products and brands that we repair.

Superior Technical Information and Resources

Along with covering a wide range of appliance types and brands, Sears Technicians have access to nearly unlimited amounts of technical data such as Tech Sheets and Service Manuals that are often needed to complete appliance repairs. Techs carry laptop computers and smart phones that connect to the Sears Home Services technical information system. Techs can instantly see information that can make repair jobs quicker and easier to complete.

Sears Technicians document the resolution of service calls nationwide so common issues and repair tips can be shared with all techs. Sharing historical repair data and repair tips helps Sears Techs complete their repair work faster and more accurately.

Even with the best information resources, technicians may still run into a difficult repair issue they need help with. When that happens, Sear Technicians have a network of master techs whom they can reach via video chat with their smart phone. This helps to ensure that Sears’ customers always get the best appliance repair expertise in the business.

Continuous Training

Sears Technicians attend training meetings to learn about emerging appliance technology as soon as it hits the market. Appliance manufacturers provide Sears Home Services with the technical resources needed to conduct ongoing training about new products. Sears knows how to fix brand-new appliances before they even arrive in your home.

With this wide range of training and collaborative resources, almost nothing surprises Sears Technicians.

As the nation’s No. 1 provider of appliance services, Sears Home Services has the largest fleet of service technicians in neighborhoods throughout the U.S who make nearly seven million service calls annually.
Sears offers a complete solution for homeowners, helping customers purchase, service and replace their appliances, as well as manage and maintain their homes and a variety of products within their homes, from refrigerators to water heaters.

Apply to be a Sears Tech and start your successful career with the best team in appliance repair and home services.