Wide-Deck Lawn Mower Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.8K


Average Rating

4.9/5

Technicial was great - appointment took 3 weeks, truck empty
September 21, 2023
Overall rating

The technician excellent but, the truck had no supplies for repairs, was completely empty, every shelf. He only had his tools.

Linda B,

Ellicott City, MD
Tech
September 20, 2023
Overall rating

Very professional and very knowledgeable would highly recommend for service

Brett H,

Ramsey, MN
Visit Review
September 20, 2023
Overall rating

Gary was great! Very courteous, patient, and informative. Great job.

Timothy G,

Wylie, TX
I'm Harold Anderson
September 10, 2023
Overall rating

Okay technician showed me a few things that I didn't know

Harold A,

Forney, TX
engine backfiring
August 30, 2023
Overall rating

John replaced the carburetor on my tractor in hopes of fixing the engine backfiring problem. It did not fix the problem!! What now??

James G,

Ravenna, OH
Tractor Repair
August 29, 2023
Overall rating

Arrived on time and fixed my tractor. David was friendly and solved the problem in a timely fashion

Louis G,

Martinsville, NJ
on time
August 22, 2023
Overall rating

on time with good communication

Joan H,

Wellsville, PA
Lawn Mower Repair.
August 22, 2023
Overall rating

The technician did a great job. This system needs to more consumer friendly. Sears has no way to contact customer service directly. You have to go through numerous button pressing on the phone until you reach a final recording that tries to sell you some type of service and when you don't respond the call ends! The service technician is great. Sears needs to have some real people to answer questions!

Gilbert G,

Millers Creek, NC
Sear Service
August 20, 2023
Overall rating

Why is the time window 8:AM-5:PM? Not too many years ago, customers were given the option of 8:AM-12:PM or 1:PM-5:PM. It is very hard to block out an entire day, but it is a lot easier to block out half a day. It would seem to me that if you truly are interested in customer SERVICE, you would do this.

Kanawha,

Henrico, VA
replaced idler pulley
August 18, 2023
Overall rating

He needed a lot of help from me. It was broken off and took two of us to remove the broken parts. He knew what needed to be done.

Lester D,

Powder Spgs, GA