Wide-Deck Lawn Mower Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
2.8K
Average Rating
4.9/5
I am please with sears work
He was more than 5 he was 10 . Great worker and professional. He fix mower . He knew what he was doing . And he tested make sure it was right . Thank you so much .
Shantara C,
Lynchburg, VAProfessional and knowledgeable
Chris was on time, diagnosed and repaired the problem without unnecessary work.
Michael B,
New Smyrna, FLRide on Mower
Great technician fast and knowledgeable and will recommend him to any job
Omari K,
Willingboro, NJOutstanding Service
Scott showed up on time, very professional and personable. Completed the diagnostic and explained it to me. Scott had the work done in no time and tested everything to ensure my tractor was operating properly. Great Job!
Eric M,
Fountain Inn, SCRepair
Absolutely the the best tech we have ever had. Found problem right away ordered part and returned to finish job. Have had several of Sears repair people before but none as personable respectful and good as Steven
Deborah W,
Garden City, MITech not the problem
Shane was great on the 3 visits he was at our home. Extra trip because we called to confirm all parts were not here but your customer service said they were. Wasted trip. Problem is your communication with the customer. An 8-5 window is too large. Your online link is not accurate for the appointment tech schedule. I wasted a whole day today waiting for tech. Each time I opened link gave me a different time. First was he should arrive at 856 and I had 1 stop ahead of me. Tech didn't show until 415. That is just wrong. That is not Shane's fault that is your system. I also tried to call. 41 minute wait to speak with someone. I did live chat. They told me 1151am to 1251pm and it was already after 1 pm. Again Shane was great. Repaired and friendly. Your issues are communication. If I would have know. Tech would not be out until after 3 would not have had to take the entire day off.
Laura F,
Loves Park, ILTHE BEST
Jason was friendly,knowledgeable and completed repairing my lawn tractor to my satisfaction. A credit to Sears.
Joel S,
Bethlehem, PAAbove and Beyond
Grant has serviced my Craftsman Lawn Tractor on multiple occasions. He is always incredibly helpful, knowledgeable and pleasant. Your company is well represented by Grant… a true gem!
Ami H,
Whaleyville, MDBenjamin G
Benjamin G is the ultimate professional. Extremely knowledgeable , highly experienced and always prepared.
Charley W,
Van, TXRepair Tractor
Stuart is an extremely professional and knowledgeable service man. He identified the problem immediately and got our tractor up and running. Absolutely the best serviceman we have ever had from Sears working on our tractor!
Michel W,
Brooksville, FL