Wide-Deck Lawn Mower Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
2.8K
Average Rating
4.9/5
Great service
Thanks for quick diagnosis and easy repair. Job well done.
VLG,
Uppr Marlboro, MD6 STARS!!
Could not ask for better service. Prompt & courteous. We were completely impressed with James' professionalism, knowledge and customer service. James went above and beyond to ensure our satisfaction. What a great guy!! Thanks again!!
Paul H,
Arcola, ILTech was great
The tech who did the repairs on my riding mower was great. He was friendly, resourceful and explained everything he was doing and why. Working with the Sears system was dreadful. After diagnostic visit, tech ordered parts. They were delivered quickly. I then scheduled appt for install - only way to do that is through electronic system. That is standard these days, so it's fine. What wasn't fine was when my wife took the day off for their 8a-5p window and no one showed up. Appointment was confirmed by sears electronic system, but there was no way at all to connect to a live person to get an update on why no one showed up. I had to schedule another appointment and hope for the best. Tech did show up and completed the repair.
Edward G,
Orchard Park, NYBest Company for lawn tractor repair!!!!
Have used Sears repair services a number of times over the years for my tractor. Always been very happy with the service. Cass has been a number of times and has been very helpful. When last tractor died he gave me tips on what to look for when buying new one. Have referred Sears to neighbors and they have been pleased with services also. Thank you so much!
Lynn L,
Lathrup Vlg, MIThank you great service
Daniel was awesome! He fixed the mower and was helpful, kind, on time and a great communicator. He is terrific.
Elayne M,
Danbury, CTGreat Technician
This is my 2nd time with 2 different issues Mr. Jarvis was able to resolve very professionally. Always get service and great character. Very pleased with his knowledge and care of my lawn mower.
Stephons B,
North Augusta, SCAllan is fabulous
Allan came on time. He listened to my problems and helped to fix everything. He was super clean even swept 🧹 up the floor when he finished. I had a lot of problems with automated phone systems but he renewed my faith in Sears by his help
Debra M,
Parma, OHMower repair
Rand y likeable and very knowledgeable. Would ask for him again if I had a chance.
Gary V,
Montello, WIService and repair of riding lawnmower
Jeff always come on time and does the job perfectly. And I really enjoy talking with him about how to take better care of my mower. Thanks for all your help. Sure glad to have the insurance on my mower.
Evelyn L,
Cleveland, OKDone in good time!
Pleasant person to do business with. A job well done! Mary Cynova
Jerry C,
Oklahoma City, OK