Wide-Deck Lawn Mower Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

2.8K

Average Rating

4.9/5

Good Job
September 16, 2023
Overall rating

Jim did a fine job diagnosing the issue with my lawn tractor (broken pusher rods) on the first day and ordered the parts. Came back a couple weeks later and promptly installed them. Communication was easy between him and I. Only issue was a scheduling snafu on Sears' part—no show/no call on second scheduled appointment date. I texted Jim personally and he was able squeeze me in the same day—he mentioned there was a new scheduling system that may have caused a casualty to my scheduled second appointment. All in all though I would highly recommend Jim's service. Prompt, communicative, and accurately fixed the problem once the correct parts were present.

Eric B,

Akron, NY
Craftsman Tractor repair
September 15, 2023
Overall rating

David was Punctual as To the time when he Called. Knew what The problem Was and ordered the parts

Patrick B,

Flint, MI
Great
September 15, 2023
Overall rating

Always professional and pleasant

Deborah A,

East Syracuse, NY
Lawn Tractor Repair and Maintenance
September 15, 2023
Overall rating

Thanks Again for your assistance today. Your help was appreciated. Still think Sears Customer Service is horrible and that they need to work on that.

James S,

Winston Salem, NC
Lawn tractor repair
September 15, 2023
Overall rating

Very knowledgeable, friendly and helpful. Dose good work..Having to wait 3 weeks for parts didn't seem right. Not his fault 1st week he was over booked. Next week didn't have parts had to order them, 3rd week got my lawn tractor fixed.

Joe J,

Hastings, MI
Husqvarner riding mower
September 15, 2023
Overall rating

Timothy knew what my mower needed. I was greatly surprised when he said this service was covered by a 3 year warranty.

Robert Johns,

Germantown, TN
Riding lawn mower repair.
September 15, 2023
Overall rating

Juan was Friendly, very nice and did a good job.

Clara G,

Mount Olive, AL
Tractor repair
September 15, 2023
Overall rating

Probably the best person Sears has sent to my house EVER.

Douglas Scott,

Sterling Hts, MI
Excellent service and a pleasure to work with.
September 15, 2023
Overall rating

Dean was great and very accommodating. I always call Sears because of Dean. He's the best!

Greg D,

Downingtown, PA
rating of service
September 15, 2023
Overall rating

very thorough, courteous and professional. Completed the task on our lawn tractor.

Louise H,

West Memphis, AR