Wide-Deck Lawn Mower Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

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Total reviews

2.8K

Average Rating

4.9/5

Lawn Tractor Repair and Maintenance

September 15, 2023

Overall rating

Thanks Again for your assistance today. Your help was appreciated. Still think Sears Customer Service is horrible and that they need to work on that.

James S,

Winston Salem, NC

Lawn tractor repair

September 15, 2023

Overall rating

Very knowledgeable, friendly and helpful. Dose good work..Having to wait 3 weeks for parts didn't seem right. Not his fault 1st week he was over booked. Next week didn't have parts had to order them, 3rd week got my lawn tractor fixed.

Joe J,

Hastings, MI

Husqvarner riding mower

September 15, 2023

Overall rating

Timothy knew what my mower needed. I was greatly surprised when he said this service was covered by a 3 year warranty.

Robert Johns,

Germantown, TN

Riding lawn mower repair.

September 15, 2023

Overall rating

Juan was Friendly, very nice and did a good job.

Clara G,

Mount Olive, AL

Tractor repair

September 15, 2023

Overall rating

Probably the best person Sears has sent to my house EVER.

Douglas Scott,

Sterling Hts, MI

Excellent service and a pleasure to work with.

September 15, 2023

Overall rating

Dean was great and very accommodating. I always call Sears because of Dean. He's the best!

Greg D,

Downingtown, PA

rating of service

September 15, 2023

Overall rating

very thorough, courteous and professional. Completed the task on our lawn tractor.

Louise H,

West Memphis, AR

Great service

September 15, 2023

Overall rating

Thanks for quick diagnosis and easy repair. Job well done.

VLG,

Uppr Marlboro, MD

6 STARS!!

September 15, 2023

Overall rating

Could not ask for better service. Prompt & courteous. We were completely impressed with James' professionalism, knowledge and customer service. James went above and beyond to ensure our satisfaction. What a great guy!! Thanks again!!

Paul H,

Arcola, IL

Tech was great

September 15, 2023

Overall rating

The tech who did the repairs on my riding mower was great. He was friendly, resourceful and explained everything he was doing and why. Working with the Sears system was dreadful. After diagnostic visit, tech ordered parts. They were delivered quickly. I then scheduled appt for install - only way to do that is through electronic system. That is standard these days, so it's fine. What wasn't fine was when my wife took the day off for their 8a-5p window and no one showed up. Appointment was confirmed by sears electronic system, but there was no way at all to connect to a live person to get an update on why no one showed up. I had to schedule another appointment and hope for the best. Tech did show up and completed the repair.