Wide-Deck Lawn Mower Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

2.8K


Average Rating

4.9/5

Riding Mower
October 03, 2023
Overall rating

Great Service and Tips on keeping the mower in good shape.

Martin C,

Doylestown, PA
Excellent Service
October 03, 2023
Overall rating

It was a pleasure working with Laymon. He provided me with excellent service and arrived when he said he would.

Cedric B,

Prnc Frederck, MD
Customer
October 03, 2023
Overall rating

Ben the technician was professional, courteous ,friendly and efficient. However it took the Sears behind the scenes team over two months to round up a belt and a pulley to make the necessary repairs. As big as Sears is and as the mower is only 3 years old my thinking is that the parts should have been readily available. Also, all my phone calls to Sears were directed to a computer or whatever a Bot is and I found it impossible to get connected to a real live English speaking person who could address my concerns and needs. The Chat option is a joke and not user friendly. I give Sears a 1 rating as their preferred way of communicating with the customer has left a foul taste in my mouth.

David C,

Canton, TX
Review
October 02, 2023
Overall rating

He was very good at his skills. Also he was very nice. I would enjoy his company if I used your company's services again in the future.

Kevin H,

Birmingham, AL
Mower repair
October 02, 2023
Overall rating

Wasn't happy with paying 161.00 to find out that the motor is shot

Frederick H,

Columbus, OH
Great service
October 02, 2023
Overall rating

Jordon did a great job! Provides good advice on car of equipment.

Bart B,

Towson, MD
Riding mower repair
October 02, 2023
Overall rating

Excellent, reviewed all possible problems and users operation

Teauphus P,

Pearland, TX
Very helpful
October 02, 2023
Overall rating

Would have been much smoother if the work order was put in correctly in the first place but not the technicians fault.

Tynell W,

Rockmart, GA
Tractor Service
October 02, 2023
Overall rating

very friendly and efficient. took care of all my issues!

Brian S,

Chelmsford, MA
Excellent service and incredibly knowledgeable
October 02, 2023
Overall rating

Dave is an expert technician who knows every aspect of the Craftsman tractor and who has serviced our equipment for many years. He provided excellent service and great advice.

John M,

Kinnelon, NJ