Wide-Deck Lawn Mower Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
2.8K
Average Rating
4.9/5
James
Great job on today's service very kind and very efficient
Everett S,
Nashville, NCservice visit
As usual with Stephen I was VERY SATISFIED He is competent, professional, courteous and transparent He explained the issues and solved my problem in a very effective manner.
Patrick D,
S Hamilton, MAService estimate for repairs by DAVID
David was extremely knowledgeable in his analysis of my tractor, as well as thorough in explaining what needed to be repaired/replaced in order to bring it up to good durable working order. Unfortunately, given the age of my tractor, the price was too much for me.
Alice G,
Hudsonville, MIRiding Mower
Great Service and Tips on keeping the mower in good shape.
Martin C,
Doylestown, PAExcellent Service
It was a pleasure working with Laymon. He provided me with excellent service and arrived when he said he would.
Cedric B,
Prnc Frederck, MDCustomer
Ben the technician was professional, courteous ,friendly and efficient. However it took the Sears behind the scenes team over two months to round up a belt and a pulley to make the necessary repairs. As big as Sears is and as the mower is only 3 years old my thinking is that the parts should have been readily available. Also, all my phone calls to Sears were directed to a computer or whatever a Bot is and I found it impossible to get connected to a real live English speaking person who could address my concerns and needs. The Chat option is a joke and not user friendly. I give Sears a 1 rating as their preferred way of communicating with the customer has left a foul taste in my mouth.
David C,
Canton, TXReview
He was very good at his skills. Also he was very nice. I would enjoy his company if I used your company's services again in the future.
Kevin H,
Birmingham, ALMower repair
Wasn't happy with paying 161.00 to find out that the motor is shot
Frederick H,
Columbus, OHGreat service
Jordon did a great job! Provides good advice on car of equipment.
Bart B,
Towson, MDRiding mower repair
Excellent, reviewed all possible problems and users operation
Teauphus P,
Pearland, TX