Whirlpool Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
20.3K
Average Rating
4.8/5
Very professional
Hey, doing great Service professional he he tried very hard
Juan R,
Port Saint Lucie, FLRefrigerator Light Repair
Our refrigerator repair was a wonderful experience from start to finish. Ernesto is a top notch repairman that I highly recommend. He was very kind and professional.
Amber G,
Hondo, TXAwesome
Rene was awesome, he fixed my dryer and explained everything i asked. He didn't mind me watching and asking questions. If only all technicians were like him. Thank you Rene
Jesse A,
Laredo, TXWashing Maching Repair
He was great. He quickly determined the problem, ordered the part, and returned to fix it. His communication was good in terms of arrival time.
Jerry F,
Spokane, WAWhirlpool washer
David provided excellent and fast service!! Would highly recommend David.
Daniel D,
North Brookfield, MAScheduling was a NIGHTMARE! Technican was GREAT.
scheduling was all AI. I kept getting scheduled and cancelled. To give a service window of 8 - 5 is to wide. You expect us to stay home all day and wait. And then get cancelled. I was completely frustrated in trying to confirm appointment. AI was not helpful. Bring back real people. And pay your technicans more, shame on you!!!!!
Jill C,
Hummelstown, PABrian
Brian was excellent. On time, detected the problem immediately, professional and very neat. I wish all repair Jan were as competent as he was.
Janette B,
Medford, NYSears
The technician provided was good customer service. However, I was not happy with the fact that between when I turned in the order, he came out and couldn't look at it. He said because of where it was, he could not take the doors off to move it out from the space. It ended up being a problem with the starter the switch that turns it off and on. Also, the fact that I had to wait always a week in between and one week that I was waiting they had to reschedule and could not get me in until a week later. I think having a time between one and five is too long to wait. To me it should be either morning or afternoon.
Tedda W,
Lincoln, NEExcellent Service
Very thorough & knowledgeable about products & services. Martin ensured he answered all my questions & offered what was necessary.
Dominique J,
Gardena, CARepairs
Great customer service. Personal, courteous, and efficient with job skills.
Shirley F,
Junction City, KS