Whirlpool Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
20.3K
Average Rating
4.8/5
Very knowledgeable and professional
Knew exactly what to do and communicated everything perfectly. Nice and friendly.
Charles R,
Gadsden, ALDishwasher repair
We had someone come to fix our dishwasher but after he left the dishes weren't drying and the cycles were messed up. Justin fixed everything and now it works like new. Also very nice to have in my house.
Lucie M,
Franklin, TNOverall great
He was very polite and quick. He made sure it was fixed properly before leaving. Easy going.
Alicia G,
Inkster, MIGood service
Tech is knowledge and information. Loving the service plan and tech support.
Argeaner C,
Miami, FLHome owner
Worker was wonderful- knowledgeable , fixed our problem with washing machine and informed us of proper care of machine. A pleasure to work with.
Glenda J,
Springfield, NJREPAIR ON MY WASHER TOOK WAY TOO LONG.
After several repairmen coming here to fix my washer, finally Bob came yesterday and knew exactly what to do. He even stayed while I did a quick wash to make sure the washer was working properly. Severly repairmen did something on my washer that didn't work, more parts were ordered and came in but on the day that part was to be put in, no one came. I called the repairman and he left a message that he was NOT scheduled to come. And then got an email saying it was rescheduled, but after opening the email and click on the site, it said it was CANCELED. Had to put in a new claim in order for Bob to come, which he installed the new part and knew exactly what he was doing. Advice to Assurant and A&E needs to revise their software because there is a lot of things wrong with it. Never had a problem with service when Platinum came here to repair my major appliances. This repair service started on June 18 and finally was corrected on July 19. That is not acceptable at all. But thanks to Bob everything is working fine now. 5 STARS TO BOB zero stars on Assurant and the lack of service .
Chelsey B,
Butler, PAExcellent
Luis was very helpful and acknowledged of the problem and very kindly
Fabio L,
Williamsburg, VAWashing Machine
He did a great job and made sure it worked. Very kind and professional.
Phillip A,
Curtice, OHAnnual Maintenance
Ruby did a wonderful job! He was very informative about my appliance and provided proper course of actions for its upkeep.
Tina T,
San Diego, CAFixed our oven
The service appointment was easy to schedule online. I got a call prior to the technician arriving. They fixed the problem with our oven door. It was a quick fix and I feel happy to have the safe use of my oven again. I would use this service again if needed.
Yolanda R,
Vancouver, WA