Whirlpool Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

20.3K


Average Rating

4.8/5

He fixed my ice maker
August 15, 2024
Overall rating

He was terrific! He got right to work and finished very quickly (I thought!). He was personable and I felt comfortable with him. I can hear my ice maker dropping ice and I am happy!! I'd say you have a great employee!! Thanks!

Martha M,

Bellevue, NE
Excellent technician
August 15, 2024
Overall rating

Douglas knows the washer I have and how to find the problem and get it fixed

Harold S,

Red Lion, PA
Dishwasher Repair
August 15, 2024
Overall rating

Benny did an excellent job diagnosing and fixing my leaking dishwasher. He was polite and very knowledgeable!

Victoria G,

Cordova, TN
Worked on my dishwasher
August 15, 2024
Overall rating

Very prompt very polite. He did what he could for my dishwasher although it couldn't be fixed.

Patty S,

Humphrey, NE
Vick was great!
August 15, 2024
Overall rating

Vick clearly communicated the problem and took care of it in a professional and friendly way. I appreciated that.

Sarah F,

Fayetteville, NC
Great service, communication and skilled technician!
August 15, 2024
Overall rating

Great experience with this tech who worked with me to arrive at a residence where I couldn't be there. They solved the problem and kept me informed and made the experience stress-free!

Elaine J,

Charlotte, NC
Job done quickly
August 15, 2024
Overall rating

Ethan was polite and fully explained the problem with my icemaker.

John A,

Fort Wayne, IN
Excellent Service
August 15, 2024
Overall rating

My 20 year old dishwasher ceased cleaning the dishes. The Sears technician was top notch. Although he was hamstrung by the sleazy "Choice Home Warranty" processes designed to avoid paying claims, he stuck with it and methodically diagnosed the problem. I can now use it again with mediocre performance by using the Pot washer and heated rinse features.

Joseph R,

Clayville, NY
Dakota-Service Repairman
August 15, 2024
Overall rating

Dakota found the problem quickly and repair it. He also did a thorough job checking out the washer.

Susan J,

Kokomo, IN
Technician was great, Sears not so great...
August 15, 2024
Overall rating

The Sears appointment website could use some updating. It shouldn't show that you have an appointment when the fact is that the appointment was cancelled without any notification to the customer at all. I was expecting the technician to arrive at my house and repair my refrigerator and he never showed up and I was not aware of the cancelled appointment until I inquired about it on the appointment site that said I still had an appointment. I was very upset because I had already paid for the parts and the repair prior to the appointment that had been cancelled and there was no communication from Sears about the cancellation or why. I was very happy with the technician as he was very knowledgeable and diagnosed my problem very quickly and did the repair in a timely manner. My refrigerator seems to be working fine so far and I am thankful to Eric as he did a great job. I'm just glad I have my fridge back in business, thank you!!!

Michael K,

Utica, NY