Whirlpool Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

20.3K


Average Rating

4.8/5

My experience
August 30, 2024
Overall rating

Terence was a great technician. He explained everything in detail. He was very professional.

Crawford H,

Garner, NC
Excellent
August 30, 2024
Overall rating

Knowledge and direct! Great technician! Will welcome him for any future service request!

Anne M,

Manchester, NJ
My icemaker repair expierience.
August 30, 2024
Overall rating

Francisco came out Monday and diagnosed and said need new ice maker and ordered the part. It came in 2 days. Friday Mark came out and replaced the ice maker. I have had Mark before and really like him. Both Techs were very courteous and professional. I am absolutely happy with the outcome. Thank you

John P,

Rch Cucamonga, CA
Thanks!
August 30, 2024
Overall rating

Second time Robert has been here and both times he has been friendly & professional, as well as resolving problem quickly.

Gil W,

Lakeland, FL
Quick Convenient Warranty Service
August 30, 2024
Overall rating

Sears was contracted as a 3rd party vendor to fulfill the warranty requirements I had on my Fridge. Zachary was prompt, professional, and well spoken. He diagnosed my issue, ordered parts, and returned promptly to complete the repair as promised. If possible, for simpler repairs, I did provide a reasonable write up of my problem. It might make more sense to have parts available on the first trip based on the make, model, serial, and description of the issue to complete a repair in one trip. This is not a knock-on Zachary as he performed his repairs flawlessly, just general feedback for Sears.

Gerard S,

Rochester, MA
Ice machine never installed when delivered with fridge. By B
August 30, 2024
Overall rating

He got the ice machine by dealing with bad connectors!

Anne Z,

Los Angeles, CA
Dishwasher repair
August 30, 2024
Overall rating

Excellent work the repair man worked very quickly. Will recommend to others.

Sondra B,

Huntsville, AL
Excellent service
August 30, 2024
Overall rating

As soon as he took a look at the problem, he knew the solution and had it fixed in very little time.

Edward F,

Havre De Grace, MD
Dishwasher repair
August 30, 2024
Overall rating

He tried what he could to fix it but was honest in his opinion, unfortunately the repair was getting very close to a new machine

Sheila Amos,

Pueblo West, CO
Cornelius
August 30, 2024
Overall rating

Cornelius was very pleasant. He explained in detail the service for the washer machine. I am very grateful how clearly he explained the service plan for all my appliances. Thank you again, Cornelius

Crestentina M,

Pearl City, HI