Whirlpool Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

20.3K


Average Rating

4.8/5

Dryer Fix
March 23, 2026
Overall rating

Greater work and super nice. Customer service is fantastic! Definitely recommend.

Elizabeth J,

Canyon, TX
Dryer control board issue
March 23, 2026
Overall rating

He got the right diagnosis but there are no control panels for this model. Gave us temporary fix. He is technically competent

Linda W,

Morro Bay, CA
Best technician ever
March 23, 2026
Overall rating

Matt was so helpful to us. He advocated for us when parts were wrong multiple times. He communicated efficiently and timely, and genuinely cared about our issues and inconveniences of the appliance being broken and the ordering issues we had with the warehouse.

Brianna H,

Hickory, NC
Excellant
March 23, 2026
Overall rating

Very cordial and polite. Perfect in knowledge of task and appliances.

Chardayle R,

Phoenix, AZ
Service repair 3/23
March 23, 2026
Overall rating

The repairman was courteous and was attentive to diagnosing the needs of the washing machine. He was professional, contacted his office and company to address the issues with the repair and needing to replace the washing machine.

Robert K,

Belchertown, MA
Ice maker service
March 23, 2026
Overall rating

I called Sears service late last week when my ice dispenser on the door stopped working. Sears had Miguel at my home the very next day. He quickly diagnosed the problem and ordered the new part assembly. It was delivered in one day. Service to install the new kit was scheduled to be at my home within two days. On Monday morning I was notified that technician Daniel would be coming that day. I was texted when he was one stop away with a time window he would arrive. He rang my bell, put on floor protectors over his shoes as he walked in. Daniel then installed the new kit with professional skills, asked me to test the ice and water paddles and thanked me for choosing Sears Protection plan. Richard

Richard B,

Palatine, IL
Atta Boy or Joel G
March 23, 2026
Overall rating

Excellent, timely and friendly service was provided by technician Joel G!

Harry G,

Prescott, AZ
Very satisfied
March 23, 2026
Overall rating

Hussein was on time, polite and very proficient. He also sold me on the value of a service contract.

Gary W,

Mckinney, TX
Excellent
March 23, 2026
Overall rating

He arrived at the time that was scheduled and was very helpful in fixing my dryer.

Delia A,

Orange, CA
Excellent Customer Service.
March 23, 2026
Overall rating

Terence was so friendly and knowledgeable. He knew exactly what was wrong with my Whirlpool Refrigerator. He was on time and had the work completed within 45 minutes. I have always had excellent service from Sears Home Services. In

Deborah B,

Holly Springs, NC