Whirlpool Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
20.3K
Average Rating
4.8/5
Review on Eric
Eric has a cool demeanor and is a professional! Great job!
Cassandra W,
Magnolia, DEService representative
He was awesome…very helpful and very informative. Glad he came.
Vicki C,
Vero Beach, FLAngel
Very knowledgeable an personable
Jeff B,
Andover, NJfridge/freezer
Jesse is wonderful as he imparts knowledge and trust. Scheduling is horrible! My fridge/freezer quit working. An emergency call took over a week for someone to be scheduled, then no-show; another few days and Jesse came. That was almost two weeks without my fridge/freezer. A college-size fridge was found and loaned to me, right before that repair, but not big enough to hold food for meals; another expense. Jesse got the f/f running, but was concerned about the condenser. Appointment was scheduled August 27 - it happened today/September 12. If Sears staff cannot make a scheduled appointment - for whatever reason - they should be rescheduled right away - not have to wait another two weeks. We adjust out schedules and sit home all day, only for it to be a waste. This is not Jesse's fault, but he and other technicians hear the customers' frustration. After six weeks, I can finally return the loaner to its owner and do some real food shopping. Thank you Jesse!!!!
Jane T,
Oreland, PAExceptional Service
Dino was a knowledgeable professional who explain every step on the way and resolve issue temporary , ordered part then comeback later on to put new part. He is a ROCK
Alpha B,
Kansas City, MOThomas repair technician
Polite and friendly. Knowledgeable. Fixed oven and it is working well
Kathy P,
Holland, MIWhirlpool Duet washer
Bernard was efficient in diagnosing the problem and in discussing options. When we settled on a plan to repair, he was very helpful and on the day of repair he was exceptionally friendly and quick. I wish we had made our first call here.
Randall C,
Elmira, NYFixed ice maker
Arrived early had it fixed in a short time went over the problem with both of us .
Dave B,
Bristol, TNAttentive
Good listener he knew exactly what to do when I explained my problem.
Marilyn R,
Moberly, MOFinally!
Sears Repair worked hard to get my part on an older range/oven, even though it took months to find. The repairman, Carl was great from the beginning (diagnosis) to installation of part, knowledable, friendly, great service!
Gail M,
Kahului, HI