Whirlpool Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

20.3K

Average Rating

4.8/5

Ice maker not working
March 25, 2026
Overall rating

The technician was very helpful and and explained how to research a part for another appliance.

Bill P,

Goodyear, AZ
Good!
March 25, 2026
Overall rating

Technician very efficient and asked a few questions to determine if the repair will take care of the problem. (it was). Glad how soon the company was able to come to us.

Margaret B,

Covington, LA
Dryer
March 25, 2026
Overall rating

Good work. I would like to know what is the warranty on the work.

James M,

Salisbury, NC
Awesome Technician
March 25, 2026
Overall rating

This is the second appliance Jonathan has repaired for us. He is always timely, very knowledgeable, very professional and friendly. Would recommend him to others .

Bobbijo M,

Live Oak, FL
Excellent
March 25, 2026
Overall rating

He was very professional, very polite, very informative and he knew right away. What was wrong with the washing machine? He was very helpful and directing me into what the next step is purchasing a new washing machine.

Donna A,

Bentonville, AR
Refrigerator problems
March 25, 2026
Overall rating

Our refrigerator has an issue with the filtered water dispenser and a leaking water valve in the back. Edward did a thorough inspection and diagnosed the problems quickly. He was accompanied by a trainee who appears to be on track to be a really good technician. Edward called FAHW to get a parts approval; however the approval codes he was given were not accepted. I will have to call the warranty company and they will have to order the parts. We'll see how it goes. We were impressed with Edward and his trainee Kash (?) and look forward to him finishing our repairs.

Charlie R,

Toledo, OH
Dishwasher repair
March 25, 2026
Overall rating

He came as scheduled and stayed until the job was completed

Angie B,

Marion, SC
Dishwasher repair
March 25, 2026
Overall rating

Dre Shawn was very pleasant and provided quality service. Unfortunately the AI assistance reflects poorly on the overall impression of Sears Home Services. The scheduled service day was changed numerous times causing the home owner change their schedule and wait from 8-5 on the days when the technician was not coming.

Duane B,

Rock Island, IL
Customer service
March 25, 2026
Overall rating

Great services. Excellent technician, does the job thoroughly and will do his best to get appliances repaired.

Shaneka A,

Macon, GA
Fixed Washer
March 25, 2026
Overall rating

Very fast and effective service! Would highly recommend for anyone needing appliances serviced.

Brandon C,

Fairview, TN