Whirlpool Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

20.3K


Average Rating

4.8/5

Service call
March 28, 2026
Overall rating

James provided excellent service and tried hard to solve the problem He provided very useful information as well

Frankie H,

New Braunfels, TX
Home visit and repair
March 28, 2026
Overall rating

Very professional service. Very accurate and timely. Would surely recommend this service.

Richard B,

Catherine, AL
Excellent!
March 28, 2026
Overall rating

Michel identified the problem quickly. He said it was a plumbing issue, so I will have another party look into it.

Carol R,

Kingman, AZ
Washer repaired! Yippee!
March 28, 2026
Overall rating

We are pleased with the work done by both of the men who came out to fix our 1997 Kenmore washer. They were polite and professional. The first young man came out to diagnose the issue. He called a friend who had more experience with older machines, who confirmed the likely problem and the parts needed. A few days later, after the parts had arrived, a different young man arrived to do the repair. He also checked with a friend who had more experience to be sure that he was going down the right path for fixing the washer with the new parts. I so admire both of these gentleman for reaching out to be sure they were on the right path with a washer as old as ours. Obviously, most of the washers they see are decades newer. These two young men did Sears Home Services proud.

Victoria T,

Naperville, IL
Excellent and rapid in fixing washer
March 27, 2026
Overall rating

Michael identified the problem quik and ordered the part and washer was fixed ahead of schedule. Michael rapidly fix the probem, it was obvious he knew what he was doing. Michael was kind, courteous and professional. He is a compliment to his profession.

Robert R,

Needles, CA
Excellent service
March 27, 2026
Overall rating

The technician, Bill was very good. He found the problem with my refrigerator right away. He was kind, and efficient. He ordered the part I needed, and came on the scheduled day to install it. He was professional in every way. I was totally satisfied with the service.

Phylis A,

Sterling Heights, MI
Thank you Bernard!
March 27, 2026
Overall rating

Bernard did a great job! Explained the entire process. Answered all my questions. Courteous & friendly.

Sheryl P,

Elmira, NY
Good service.
March 27, 2026
Overall rating

The technician was friendly and knowledgeable. The technician was neat after the job was finished.

Tabatha D,

Texarkana, TX
Post repair review
March 27, 2026
Overall rating

Juan represented Sears well. He was on time, very professional and very knowledgeable

Betty E,

San Antonio, TX
Kenny
March 27, 2026
Overall rating

Kenny was awesome! Very respectful, knowledgeable, and efficient! Said he has been a technician with Sears for 20yrs and it shows! Thankful to be in the hands of such an expert.

Preston K,

Paris, TX