Whirlpool Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

20.3K


Average Rating

4.8/5

Excellent
October 08, 2024
Overall rating

Luis arrived within the time window. He was able to assess the problem almost immediately and to advise me in what to do to "fix" the problem. He also showed me the evidence of the condition I created inadvertently. Fortunately the only charge was the assessment visit. The matter can be addressed by changing conditions that caused the problem.

Marie S,

Yonkers, NY
Excellent Service
October 08, 2024
Overall rating

Lucy is friendly and sufficient. She makes sure the job is done correctly.

Elowyse P,

Compton, CA
Refrigerator Repair
October 08, 2024
Overall rating

Treavor is a good repair tech. Although the refrigerator problem did not get resolved after replacing several parts on warranty, he did a good job. The warranty peopled came up with the excuse that the electrical outlet wasn't grounded and that caused the front panel to chime and refrigerator not to be trusted to cool all the time. We were out of using this refrigerator a lot of the Spring and summer and tired of waiting on parts that didn't solve the problem. After all of this we thought we needed a replacement for this product.

Carolyn S,

Windsor, MO
Informative
October 08, 2024
Overall rating

Professional and quick. What more can you ask for. Informative

Juan D,

Cedar Rapids, IA
Brad
October 08, 2024
Overall rating

Brad was fast and communicated well. Service was done in a very timely manner

Daulton S,

Martin, GA
Great prompt service
October 08, 2024
Overall rating

The service man called ahead to let us know when he would be coming. He took care of everything and explained what he had to replace. He left the old parts if we wanted to see them. He had a great professional personality.

Jeff S.,

Antioch, TN
Did a great job
October 08, 2024
Overall rating

Good job

Cecelia B,

Henderson, NV
Casey was great - Sears needs to get their act together
October 08, 2024
Overall rating

My repair tech, Casey, did a great job. Sears sent him the wrong parts, so he was unable to complete repairs until his fourth trip.

Erik M,

Stephenville, TX
Washer
October 08, 2024
Overall rating

He explained everything so I could understand it. He was also on time.

Nancy T,

Warsaw, MO
Excellent service tech
October 08, 2024
Overall rating

Tech was friendly and courteous, knew exactly what caused the problem. Explained how it happened. I highly recommend him. He is definitely an asset to his trade and company. Thanks

William E,

Snow Camp, NC