Whirlpool Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
20.2K
Average Rating
4.8/5
Tech was great, AI CONTACT NEEDS TO GO
Edwardo did an excellent job, clean and efficient to carefully drain water from pump and not spill anything on the floor. The "AI SYSTEM" is worthless. Next to impossible to get to a customer service representative. Calling main number for Sears's home service contacts you to "AI" with no real results. "AI" finally tells you that if you have more questions to contact sears home services. How do I call sears home services when that is who I called in the first place. How stupid are you that in order to save money and not hire humans, you throw out your customer service representative. Haven't you figured that out, customers are unhappy with "AI". Maybe you as a decision maker should be replaced with "AI" and we may get better results.
Tom N,
San Antonio, TXWasher
Zach was very efficient and courteous. He did a great work and so far my washer is working great!
Claudine P,
Saltville, VAHe is Great
Me. Robert is a great technician and he did a great job
Sreedhar C,
Columbus, NJowner
Joseph was very professional and on time. He took the time to explain why the washer was not working correctly and what he had to do to fix it. He installed the new parts and said to call him if anything else comes up. Thank you for sending Joseph to help.
Alvin R,
Casco, MEService
Ghe service technician arrived and replaced the parts that were Ordered
Cassandra P,
Detroit, MINice and thorough
Jimmy was polite and explained what was wrong w washing machine
Quinn A,
Canyon, TXEfficient and professional
Marcus' was arrival timely. He is profession and his diagnostic skills are efficient.
Joanne F,
Grand Prairie, TXWonderful
He was so great, knowledgeable, patient, and very kind! I appreciate the time he took to fix someone else's mistake.
Angelaandbr S,
Massillon, OHGreat Service
Very Professional and thorough. Like the Saturday care and service.
Ray B,
Boise, IDQuick and efficient
Came on time and was able to fix the issue. Cleaned up after himself
Cristina R,
Paramount, CA