Whirlpool Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
20.3K
Average Rating
4.8/5
5 star Service by Kevin 12/4
Clearly Kevin is a very experienced and expert technician. I could see he checked twice for satisfactory task completion. The machine-driven appointment setting and confirmation system leaves no room for individual, personal, and HUMAN resolution of variations from machine system
Barbara Z,
Rochester, NYRepairing issue with Ice Maker
The service technician was polite and very knowledgeable. He came in and checked in a step by step manner until he identified the issue. Then made repairs. I was not expecting a defect in workmanship to be the issue, but with wires being broken in to, that appears to be the issue. Whirlpool should have done a recall on this issue, since it is about the 3rd item on the repairman's list of this to check. The door being opened and closes causes it to break the wires.
Susan B,
Woodland, MSSears technician
He was very professional excellence technician explaines every detail and cleans up after him
Joe G,
Brawley, CAExcellent!
Technician, Arturo, was excellent! He explained everything. He did a great job with repair.
Roberta R,
Oceanside, CAMy wa
Matthew was very professional and friendly. I showed him what my washer was doing and he explained everything to me what he was going to do. Thank you!!!! 10/10
Ladria Y,
Memphis, TNTechnician job well done.
The technician was friendly and completed the service in a timely manner. However the warranty service department is very hard to reach when scheduling appointments and a no show for several appointments. Again nothing to do with the technician himself, he did his job very well.
Sandra L,
Andrews, SCWasher repair
Great experience working with David. He was informative, patient, and put me at ease. My washer is in great shape thanks to David
Melissa G,
Denville, NJGreat repair guy
Very satisfied with jacob. Sears home services lied to me about the price. Im disappointed with that.
Shlomo M,
Inwood, NYWasher Repair
The Technician was very nice and informative. 5 out of 5 . He was prompt.
Edward B,
Tallahassee, FLWell manner & Knowledgeable technician
Ryan the technician was thorough on each step concerning my dishwasher. It was very nice to both my wife and I and we appreciate Ryan on his expertise on how the dishwasher should work and the step to getting it back running again!
Robert K,
Lindenwold, NJ